{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-08T23:09:21.517Z"},"data":{"id":"incident_gws_mYvDLhU69KiPAdE967TZ","slug":"google-workspace-summary-we-are-experiencing-an-issue-with-notebooklm-description-we-are-2025-09-11-ade967tz","title":"**Summary:** We are experiencing an issue with NotebookLM **Description:** We are experiencing an issue with…","summary":"Summary:: We are experiencing an issue with NotebookLM Description:: We are experiencing an issue with AudioOverview, VideoOverview, NAPPS (Notebook Apps) for NotebookLM users, beginning on Thursday, 2025-09-11 10:04 PDT. Mitigation work is currently underway by our engineering team. We do not have a full mitigation ETA at this time. We will provide an update by Thursday, 2025-09-11 15:00 PDT with current details. Symptoms:: NotebookLM users may see failures to generate: - Audio Overviews - Video Overviews - Reports - Flashcards - Quizzes Features launched earlier this week have been rolled back for now. (Quizzes, Flashcards, Reports) (https://blog.google/technology/google-labs/notebooklm-student-features/) Any previously generated artifacts are accessible. All other features and CUJs are believed to be working. E.g. text Q&A chat, adding sources should work Workaround:: None at this time.","status":"resolved","severity":"minor","startedAt":"2025-09-11T17:04:00+00:00","updatedAt":"2025-09-12T02:58:16+00:00","resolvedAt":"2025-09-11T21:27:00+00:00","provider":{"slug":"google-workspace","name":"Google Workspace"},"affectedServices":[],"links":{"html":"/incidents/google-workspace-summary-we-are-experiencing-an-issue-with-notebooklm-description-we-are-2025-09-11-ade967tz","api":"/api/v1/incidents/google-workspace-summary-we-are-experiencing-an-issue-with-notebooklm-description-we-are-2025-09-11-ade967tz","providerHtml":"/providers/google-workspace"},"impactSummary":"Google Workspace reported a low severity event affecting NotebookLM.","source":{"id":"source_google_workspace_status","kind":"official_api","name":"Google Workspace Status Dashboard","checkedAt":"2026-07-08T23:05:01.811+00:00","officialUrl":"https://www.google.com/appsstatus/dashboard","statusPageUrl":"https://www.google.com/appsstatus/dashboard"},"updates":[{"id":"update_gws_mYvDLhU69KiPAdE967TZ_20250911t2046350000","status":"investigating","body":"**Summary:**\nWe are experiencing an issue with NotebookLM\n**Description:**\nWe are experiencing an issue with AudioOverview, VideoOverview, NAPPS (Notebook Apps) for NotebookLM users, beginning on Thursday, 2025-09-11 10:04 PDT.\nMitigation work is currently underway by our engineering team.\nWe do not have a full mitigation ETA at this time.\nWe will provide an update by Thursday, 2025-09-11 15:00 PDT with current details.\n**Symptoms:**\nNotebookLM users may see failures to generate:\n- Audio Overviews\n- Video Overviews\n- Reports\n- Flashcards\n- Quizzes\nFeatures launched earlier this week have been rolled back for now.\n(Quizzes, Flashcards, Reports) (https://blog.google/technology/google-labs/notebooklm-student-features/)\nAny previously generated artifacts are accessible. All other features and CUJs are believed to be working. E.g. text Q&A chat, adding sources should work\n**Workaround:**\nNone at this time.","createdAt":"2025-09-11T20:46:35+00:00"},{"id":"update_gws_mYvDLhU69KiPAdE967TZ_20250911t2249590000","status":"resolved","body":"**Summary:**\nNotebookLM users may have encountered failures when generating some features.\n**Description:**\nThe issue with Audio Overviews and Video Overviews has been resolved for all affected users as of Thursday, 2025-09-11 14:27 PDT.\nWe thank you for your patience while we worked on resolving the issue.\n**Symptoms:**\nNotebookLM users may have encountered failures to generate:\n* Audio Overviews\n* Video Overviews\n* Reports\n* Flashcards\n* Quizzes\nFeatures launched earlier this week (Quizzes, Flashcards, Reports) have been temporarily rolled back as part of the mitigation. (https://blog.google/technology/google-labs/notebooklm-student-features/)\nAny previously generated artifacts were accessible. All other features and CUJs were unaffected by this issue; e.g. Text Q&A chat, adding sources.","createdAt":"2025-09-11T22:49:59+00:00"}],"access":{"plan":"public","keyed":false}}}