{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-19T16:45:50.069Z"
  },
  "data": {
    "id": "incident_gws_sjDiph2NXGAfkYYLfK7T",
    "slug": "google-workspace-summary-some-customers-may-experience-slowness-while-using-google-drive-2026-08-18-kyylfk7t",
    "title": "**Summary** Some customers may experience slowness while using Google Drive. **Description** We are experiencing an…",
    "summary": "Summary: Some customers may experience slowness while using Google Drive. Description: We are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT. Our engineering team is currently working on a potential fix while continuing to investigate the full root cause. We will provide an update by Tuesday, 2026-08-18 22:00 PDT with current details. We apologize to all who are affected by the disruption. Symptoms: Affected customers may experience slowness while using Google Drive. Workaround: None at this time.",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-08-18T23:58:00+00:00",
    "updatedAt": "2026-08-19T13:05:47+00:00",
    "resolvedAt": "2026-08-19T12:40:00+00:00",
    "provider": {
      "slug": "google-workspace",
      "name": "Google Workspace"
    },
    "affectedServices": [
      {
        "slug": "google-drive",
        "name": "Drive & Docs"
      }
    ],
    "links": {
      "html": "/incidents/google-workspace-summary-some-customers-may-experience-slowness-while-using-google-drive-2026-08-18-kyylfk7t",
      "api": "/api/v1/incidents/google-workspace-summary-some-customers-may-experience-slowness-while-using-google-drive-2026-08-18-kyylfk7t",
      "providerHtml": "/providers/google-workspace",
      "alerts": "https://outagedeck.com/account?stack=google-workspace&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Google Workspace reported a medium severity event affecting Google Drive.",
    "source": {
      "id": "source_google_workspace_status",
      "kind": "official_api",
      "name": "Google Workspace Status Dashboard",
      "checkedAt": "2026-08-19T16:40:18.688+00:00",
      "officialUrl": "https://www.google.com/appsstatus/dashboard",
      "statusPageUrl": "https://www.google.com/appsstatus/dashboard"
    },
    "updates": [
      {
        "id": "update_gws_sjDiph2NXGAfkYYLfK7T_20260819t0357370000",
        "status": "investigating",
        "body": "**Summary**\nSome customers may experience slowness while using Google Drive.\n**Description**\nWe are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT.\nOur engineering team is currently working on a potential fix while continuing to investigate the full root cause.\nWe will provide an update by Tuesday, 2026-08-18 22:00 PDT with current details.\nWe apologize to all who are affected by the disruption.\n**Symptoms**\nAffected customers may experience slowness while using Google Drive.\n**Workaround**\nNone at this time.",
        "createdAt": "2026-08-19T03:57:37+00:00"
      },
      {
        "id": "update_gws_sjDiph2NXGAfkYYLfK7T_20260819t0459070000",
        "status": "monitoring",
        "body": "**Summary**\nMultiple customers in Australia and New Zealand may experience slowness or errors while using Google Drive.\n**Description**\nWe are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT.\nOur engineering team is currently working on a potential fix while continuing to investigate the full root cause.\nWe will provide an update by Wednesday, 2026-08-19 00:30 PDT with current details.\n**Symptoms**\nAffected customers in Australia and New Zealand may experience slowness or errors while using Google Drive. Some customers also may observe 502 errors with Drive inaccessible for a brief period.\n**Workaround**\nNone at this time.",
        "createdAt": "2026-08-19T04:59:07+00:00"
      },
      {
        "id": "update_gws_sjDiph2NXGAfkYYLfK7T_20260819t0649410000",
        "status": "monitoring",
        "body": "**Summary**\nMultiple customers in Australia and New Zealand may experience slowness or errors while accessing Google Drive.\n**Description**\nWe are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT.\nOur engineering team has identified the root cause of the issue and is actively working on a mitigation strategy. There is no ETA for full resolution.\nWe will provide an update by Wednesday, 2026-08-19 01:30 PDT with current details.\n**Symptoms**\nAffected customers in Australia and New Zealand may experience slowness or 502 errors, with some users briefly unable to access Drive.\n**Workaround**\nNone at this time.",
        "createdAt": "2026-08-19T06:49:41+00:00"
      },
      {
        "id": "update_gws_sjDiph2NXGAfkYYLfK7T_20260819t0759510000",
        "status": "monitoring",
        "body": "**Summary**\nMultiple customers in Australia and New Zealand may experience slowness or errors while accessing Google Drive.\n**Description**\nWe are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT.\nOur engineering team has identified the root cause of the issue and is actively working on a mitigation strategy. There is no ETA for full resolution.\nWe will provide an update by Wednesday, 2026-08-19 02:00 PDT with current details.\n**Symptoms**\nAffected customers in Australia and New Zealand may experience slowness or 502 errors, with some users briefly unable to access Drive.\n**Workaround**\nNone at this time.",
        "createdAt": "2026-08-19T07:59:51+00:00"
      },
      {
        "id": "update_gws_sjDiph2NXGAfkYYLfK7T_20260819t0854050000",
        "status": "monitoring",
        "body": "**Summary**\nMultiple customers in Australia and New Zealand may experience slowness or errors while accessing Google Drive.\n**Description**\nWe are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT.\nOur engineering team is actively working on a mitigation strategy. There is no ETA for full resolution.\nWe will provide an update by Wednesday, 2026-08-19 03:00 PDT with current details.\n**Symptoms**\nAffected customers in Australia and New Zealand may experience slowness or 502 errors, with some users briefly unable to access Drive.\n**Workaround**\nNone at this time.",
        "createdAt": "2026-08-19T08:54:05+00:00"
      },
      {
        "id": "update_gws_sjDiph2NXGAfkYYLfK7T_20260819t0954280000",
        "status": "monitoring",
        "body": "**Summary**\nMultiple customers in Australia and New Zealand may experience slowness or errors while accessing Google Drive.\n**Description**\nWe are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT.\nOur engineering team is actively working on a mitigation strategy. There is no ETA for full resolution.\nWe will provide an update by Wednesday, 2026-08-19 04:30 PDT with current details.\n**Symptoms**\nAffected customers in Australia and New Zealand may experience slowness or 502 errors, with some users briefly unable to access Drive.\n**Workaround**\nNone at this time.",
        "createdAt": "2026-08-19T09:54:28+00:00"
      },
      {
        "id": "update_gws_sjDiph2NXGAfkYYLfK7T_20260819t1126140000",
        "status": "monitoring",
        "body": "**Summary**\nMultiple customers in Australia and New Zealand may experience slowness or errors while accessing Google Drive.\n**Description**\nWe are experiencing an issue with Google Drive beginning Tuesday, 2026-08-18 16:58 PDT.\nOur engineering team is actively working on a mitigation strategy. There is no ETA for full resolution.\nWe will provide an update by Wednesday, 2026-08-19 06:00 PDT with current details.\n**Symptoms**\nAffected customers in Australia and New Zealand may experience slowness or 502 errors, with some users briefly unable to access Drive.\n**Workaround**\nNone at this time.",
        "createdAt": "2026-08-19T11:26:14+00:00"
      },
      {
        "id": "update_gws_sjDiph2NXGAfkYYLfK7T_20260819t1305050000",
        "status": "resolved",
        "body": "**Summary**\nMultiple customers in Australia and New Zealand may have experienced slowness or errors while accessing Google Drive.\n**Description**\nThe issue with Google Drive has been resolved for all affected customers as of Wednesday, 2026-08-19 05:40 PDT.\nOur engineering teams determined the slowness was the result of a localized capacity and routing issue within our regional infrastructure.\nTo restore service, we implemented a fix to alleviate the network congestion and accelerated a planned infrastructure upgrade in the affected region to ensure normal performance levels.\nWe thank you for your patience while we worked on resolving the issue.\n**Symptoms**\nAffected customers in Australia and New Zealand may have experienced slowness or 502 errors, with some users briefly unable to access Drive.\n**Workaround**\nThe issue is now mitigated",
        "createdAt": "2026-08-19T13:05:05+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}