{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-08T00:59:44.244Z"},"data":{"id":"incident_gws_qgaHmpt74UC6CrdZoGmc","slug":"google-workspace-summary-appsheet-customers-may-experience-latency-issues-description-we-2025-10-25-crdzogmc","title":"**Summary** AppSheet customers may experience latency issues **Description** We are experiencing an issue with AppSheet…","summary":"Summary: AppSheet customers may experience latency issues Description: We are experiencing an issue with AppSheet beginning at Friday, 2025-10-24 23:05 PDT. Our engineering team continues to investigate the issue. We will provide an update by Saturday, 2025-10-25 01:30 PDT with current details. We apologize to all who are affected by the disruption. Symptoms: The impacted customers may experience failures while loading apps or writing data using AppSheet. Workaround: None at this time.","status":"resolved","severity":"major","startedAt":"2025-10-25T06:05:00+00:00","updatedAt":"2025-10-27T04:15:53+00:00","resolvedAt":"2025-10-25T08:00:00+00:00","provider":{"slug":"google-workspace","name":"Google Workspace"},"affectedServices":[],"links":{"html":"/incidents/google-workspace-summary-appsheet-customers-may-experience-latency-issues-description-we-2025-10-25-crdzogmc","api":"/api/v1/incidents/google-workspace-summary-appsheet-customers-may-experience-latency-issues-description-we-2025-10-25-crdzogmc","providerHtml":"/providers/google-workspace"},"impactSummary":"Google Workspace reported a medium severity event affecting AppSheet.","source":{"id":"source_google_workspace_status","kind":"official_api","name":"Google Workspace Status Dashboard","checkedAt":"2026-07-08T00:40:19.774+00:00","officialUrl":"https://www.google.com/appsstatus/dashboard","statusPageUrl":"https://www.google.com/appsstatus/dashboard"},"updates":[{"id":"update_gws_qgaHmpt74UC6CrdZoGmc_20251025t0719500000","status":"investigating","body":"**Summary**\nAppSheet customers may experience latency issues\n**Description**\nWe are experiencing an issue with AppSheet beginning at Friday, 2025-10-24 23:05 PDT.\nOur engineering team continues to investigate the issue.\nWe will provide an update by Saturday, 2025-10-25 01:30 PDT with current details.\nWe apologize to all who are affected by the disruption.\n**Symptoms**\nThe impacted customers may experience failures while loading apps or writing data using AppSheet.\n**Workaround**\nNone at this time.","createdAt":"2025-10-25T07:19:50+00:00"},{"id":"update_gws_qgaHmpt74UC6CrdZoGmc_20251025t0824530000","status":"resolved","body":"**Summary**\nAppSheet customers might have experienced latency issues\n**Description**\nThe issue with AppSheet has been resolved for all affected users as of Saturday, 2025-10-25 01:00 PDT.\nThe issue was triggered due to a maintenance event on a database resulting in lock contention and our engineering mitigated the impact by manually resolving the contention issue.\nWe thank you for your patience while we worked on resolving the issue.\n**Symptoms**\nThe impacted customers might have experienced failures while loading apps or writing data using AppSheet.\n**Workaround**\nNone","createdAt":"2025-10-25T08:24:53+00:00"},{"id":"update_gws_qgaHmpt74UC6CrdZoGmc_20251027t0415530000","status":"resolved","body":"# Mini Incident Report\nWe apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Workspace Support using help article https://support.google.com/a/answer/1047213.\n(All Times US/Pacific)\n**Incident Start:** 24 October, 2025 23:05\n**Incident End:** 25 October, 2025 01:00\n**Duration:** 1 hour 55 minutes\n**Affected Services and Features:**\nAppSheet\n**Regions/Zones:**\nGlobal\n**Description:**\nStarting on 24 October 23:05 US/Pacific, AppSheet experienced failures while loading apps or writing data for a duration of 1 hour and 55 minutes.\nFrom preliminary analysis, the issue was caused due to a maintenance event on a database resulting in lock contention. Our engineering mitigated the impact by manually resolving the contention issue.\n**Customer Impact:**\nThe impacted customers might have experienced failures while loading apps or writing data using AppSheet.","createdAt":"2025-10-27T04:15:53+00:00"}],"access":{"plan":"public","keyed":false}}}