{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-08T23:07:23.529Z"},"data":{"id":"incident_gws_tR2hwYEXUcAjWVfy1kp8","slug":"google-workspace-gmail-is-experiencing-an-issue-with-images-not-loading-properly-2025-11-10","title":"Gmail is experiencing an issue with images not loading properly.","summary":"Title: Gmail is experiencing an issue with images not loading properly. Description: We are experiencing an issue with Gmail beginning at Monday, 2025-11-10 06:19 PST. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2025-11-10 09:00 PST with current details. Symptoms: Customers may experience issues with images not loading in Gmail. This might appear as broken images in the emails. Workaround: None at this time.","status":"resolved","severity":"minor","startedAt":"2025-11-10T14:00:00+00:00","updatedAt":"2025-11-10T17:26:28+00:00","resolvedAt":"2025-11-10T16:58:00+00:00","provider":{"slug":"google-workspace","name":"Google Workspace"},"affectedServices":[{"slug":"gmail","name":"Gmail"}],"links":{"html":"/incidents/google-workspace-gmail-is-experiencing-an-issue-with-images-not-loading-properly-2025-11-10","api":"/api/v1/incidents/google-workspace-gmail-is-experiencing-an-issue-with-images-not-loading-properly-2025-11-10","providerHtml":"/providers/google-workspace"},"impactSummary":"Google Workspace reported a low severity event affecting Gmail.","source":{"id":"source_google_workspace_status","kind":"official_api","name":"Google Workspace Status Dashboard","checkedAt":"2026-07-08T23:05:01.811+00:00","officialUrl":"https://www.google.com/appsstatus/dashboard","statusPageUrl":"https://www.google.com/appsstatus/dashboard"},"updates":[{"id":"update_gws_tR2hwYEXUcAjWVfy1kp8_20251110t1550360000","status":"investigating","body":"**Title**\nGmail is experiencing an issue with images not loading properly.\n**Description**\nWe are experiencing an issue with Gmail beginning at Monday, 2025-11-10 06:19 PST.\nOur engineering team continues to investigate the issue.\nWe will provide an update by Monday, 2025-11-10 09:00 PST with current details.\n**Symptoms**\nCustomers may experience issues with images not loading in Gmail. This might appear as broken images in the emails.\n**Workaround**\nNone at this time.","createdAt":"2025-11-10T15:50:36+00:00"},{"id":"update_gws_tR2hwYEXUcAjWVfy1kp8_20251110t1643080000","status":"monitoring","body":"**Title**\nGmail is experiencing an issue with images not loading properly.\n**Description**\nMitigation work is currently underway by our engineering team.\nWe do not have an ETA for mitigation at this point.\nWe are seeing significant improvement and the error rates have subsided.\nWe will provide an update by Monday, 2025-11-10 10:00 US/Pacific with current details.\n**Symptoms**\nCustomers may experience issues with images not loading in Gmail. This might appear as broken images in the emails.\n**Workaround**\nNone at this time.","createdAt":"2025-11-10T16:43:08+00:00"},{"id":"update_gws_tR2hwYEXUcAjWVfy1kp8_20251110t1726120000","status":"resolved","body":"**Title**\nGmail is experiencing an issue with images not loading properly.\n**Description**\nThe issue with Gmail has been resolved for all affected users as of Monday, 2025-11-10 08:58 US/Pacific.\nThe issue was due to network latency which eventually translated into errors. Our engineers have mitigated the issue by diverting the traffic to other regions.\nWe thank you for your patience while we worked on resolving the issue.\n**Symptoms**\nCustomers may experience issues with images not loading in Gmail. This might appear as broken images in the emails.\n**Workaround**\nNone at this time.","createdAt":"2025-11-10T17:26:12+00:00"}],"access":{"plan":"public","keyed":false}}}