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    "version": "v1",
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        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
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      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
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    "generatedAt": "2026-08-22T17:11:01.165Z"
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  "data": {
    "id": "incident_gcp_utF3FMFdQfwBzJcGG6vf",
    "slug": "google-cloud-we-are-investigating-an-issue-where-customers-may-experience-timeouts-2026-08-20-zjcgg6vf",
    "title": "We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated…",
    "summary": "We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region.",
    "status": "resolved",
    "severity": "critical",
    "startedAt": "2026-08-20T15:40:00+00:00",
    "updatedAt": "2026-08-20T19:37:40+00:00",
    "resolvedAt": "2026-08-20T19:20:00+00:00",
    "provider": {
      "slug": "google-cloud",
      "name": "Google Cloud"
    },
    "affectedServices": [
      {
        "slug": "google-cloud-build",
        "name": "Cloud Build"
      },
      {
        "slug": "google-cloud-storage",
        "name": "Cloud Storage"
      },
      {
        "slug": "google-cloud-compute-engine",
        "name": "Compute Engine"
      }
    ],
    "links": {
      "html": "/incidents/google-cloud-we-are-investigating-an-issue-where-customers-may-experience-timeouts-2026-08-20-zjcgg6vf",
      "api": "/api/v1/incidents/google-cloud-we-are-investigating-an-issue-where-customers-may-experience-timeouts-2026-08-20-zjcgg6vf",
      "providerHtml": "/providers/google-cloud",
      "alerts": "https://outagedeck.com/account?stack=google-cloud&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Google Cloud reported a high severity event affecting Multiple Products.",
    "source": {
      "id": "source_google_cloud_status",
      "kind": "official_api",
      "name": "Google Cloud Service Health",
      "checkedAt": "2026-08-22T17:05:04.397+00:00",
      "officialUrl": "https://status.cloud.google.com",
      "statusPageUrl": "https://status.cloud.google.com"
    },
    "updates": [
      {
        "id": "update_gcp_utF3FMFdQfwBzJcGG6vf_20260820t1644370000",
        "status": "investigating",
        "body": "**Summary**\nWe are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region.\n**Description**\nWe are experiencing an issue with multiple products, beginning on Thursday, 2026-08-20 08:40 PDT.\nOur engineering team continues to investigate the issue.\nWe will provide an update by Thursday, 2026-08-20 10:30 PDT with details.\nWe apologize to all who are affected by the disruption.\n**Diagnosis / Customer Symptoms**\nCustomers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products.\n**Workaround**\nNone at this time.",
        "createdAt": "2026-08-20T16:44:37+00:00"
      },
      {
        "id": "update_gcp_utF3FMFdQfwBzJcGG6vf_20260820t1713590000",
        "status": "monitoring",
        "body": "**Summary**\nWe are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region.\n**Description**\nMitigation actions are implemented by our engineering teams, recovery trends have been observed across infrastructure layers. Active efforts remain underway to bring impacted cloud services back to full operation.\nWe will provide an update by Thursday, 2026-08-20 10:45 PDT with details.\n**Diagnosis / Customer Symptoms**\nCustomers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products.\n**Workaround**\nWe recommend customers to failover to other regions where feasible.",
        "createdAt": "2026-08-20T17:13:59+00:00"
      },
      {
        "id": "update_gcp_utF3FMFdQfwBzJcGG6vf_20260820t1732150000",
        "status": "monitoring",
        "body": "**Summary**\nWe are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region.\n**Description**\nMitigation actions are implemented by our engineering teams, recovery trends have been observed across infrastructure layers. Active efforts remain underway to bring impacted cloud services back to full operation.\nWe will provide an update by Thursday, 2026-08-20 11:00 PDT with details.\n**Diagnosis / Customer Symptoms**\nCustomers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products.\n**Workaround**\nWe recommend customers to failover to other regions where feasible.",
        "createdAt": "2026-08-20T17:32:15+00:00"
      },
      {
        "id": "update_gcp_utF3FMFdQfwBzJcGG6vf_20260820t1803070000",
        "status": "monitoring",
        "body": "**Summary**\nThe issue causing timeouts, degradations, errors, and latencies across multiple us-west1 products has been mitigated and we are working to recover all products.\n**Description**\nMitigation actions have been completed by our engineering teams and we are seeing recovery from multiple products. We are continuing to work to recover the remaining products.\nWe will provide an update by Thursday, 2026-08-20 11:45 PDT with details.\n**Diagnosis / Customer Symptoms**\nCustomers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products.\n**Workaround**\nNo workarounds needed at this time.",
        "createdAt": "2026-08-20T18:03:07+00:00"
      },
      {
        "id": "update_gcp_utF3FMFdQfwBzJcGG6vf_20260820t1853260000",
        "status": "monitoring",
        "body": "**Summary**\nThe issue causing timeouts, degradations, errors, and latencies across multiple us-west1 products has been mitigated and we are working to recover all products.\n**Description**\nMitigation actions have been completed by our engineering teams and we are seeing recovery from multiple products. We are continuing to work to recover the remaining products.\nWe will provide an update by Thursday, 2026-08-20 12:30 PDT with details.\n**Diagnosis / Customer Symptoms**\nCustomers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products.\n**Workaround**\nNo workarounds needed at this time.",
        "createdAt": "2026-08-20T18:53:26+00:00"
      },
      {
        "id": "update_gcp_utF3FMFdQfwBzJcGG6vf_20260820t1921070000",
        "status": "monitoring",
        "body": "**Summary**\nThe issue causing timeouts, degradations, errors, and latencies across multiple us-west1 products has been mitigated and we are working to recover all products.\n**Description**\nMitigation actions have been completed by our engineering teams and we are seeing recovery from multiple products. We are continuing to work to recover the remaining products.\nWe will provide an update by Thursday, 2026-08-20 13:30 PDT with details.\n**Diagnosis / Customer Symptoms**\nCustomers in us-west1 may experience timeouts, service degradations, errors, and elevated latencies across multiple products.\n**Workaround**\nNo workarounds needed at this time.",
        "createdAt": "2026-08-20T19:21:07+00:00"
      },
      {
        "id": "update_gcp_utF3FMFdQfwBzJcGG6vf_20260820t1937400000",
        "status": "resolved",
        "body": "**Summary**\nThe issue causing timeouts, degradations, errors, and latencies across multiple us-west1 products has been mitigated.\n**Description**\nWe have mitigated the issue impacting multiple products in our us-west1 region as of Thursday, 2026-08-20 10:22 PDT.\nOur engineering teams have restored capacity on a planned optical maintenance that caused unexpected congestion in Dalles, Oregon metro /us-west1 region. Our systems stabilized and services have recovered once capacity was restored. Our teams are continuing to monitor for any residual impact.\nWe will publish an analysis of this incident once we have completed our internal investigation.\nWe thank you for your patience while we worked on resolving the issue.\n**Diagnosis / Customer Symptoms**\nCustomers in us-west1 may have experienced timeouts, service degradations, errors, and elevated latencies across multiple products.\n**Workaround**\nThis issue is now mitigated.",
        "createdAt": "2026-08-20T19:37:40+00:00"
      }
    ],
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      "plan": "public",
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