{
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        "label": "Public",
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    "generatedAt": "2026-11-02T18:58:59.588Z"
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    "id": "incident_statusio_gitlab_6ae4e0ec288fd505bb996e82",
    "slug": "gitlab-upcoming-maintenance-for-the-customers-portal-2026-10-30",
    "title": "Upcoming maintenance for the Customers Portal",
    "summary": "The database maintenance for the Customers Portal (customers.gitlab.com) is complete. The Customers Portal and its APIs are available again and working normally. Thank you for your patience.",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-30T18:24:00+00:00",
    "updatedAt": "2026-10-31T12:16:00+00:00",
    "resolvedAt": "2026-10-31T12:16:00+00:00",
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      "name": "GitLab"
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        "name": "Website & API"
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    "impactSummary": "GitLab communicated this event on the official status page.",
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        "status": "investigating",
        "body": "We’ll be performing database maintenance for the Customers Portal (customers.gitlab.com) on Saturday, 31 October, from 11:00 to 12:00 UTC. We apologize for the short notice. This maintenance is needed to help preserve stability. The Customers Portal and its APIs will be temporarily unavailable during this window. We’ll update this notice when the maintenance begins and when it’s complete.",
        "createdAt": "2026-10-30T18:24:00+00:00"
      },
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        "id": "update_statusio_gitlab_6ae4e0ec288fd505bb996e82_20261031t110000000z",
        "status": "investigating",
        "body": "The scheduled database maintenance for the Customers Portal (customers.gitlab.com) has started. The Customers Portal and its APIs are temporarily unavailable. We expect the maintenance to end by 12:00 UTC. We’ll post an update when it’s complete.",
        "createdAt": "2026-10-31T11:00:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6ae4e0ec288fd505bb996e82_20261031t120300000z",
        "status": "investigating",
        "body": "The database maintenance for the Customers Portal (customers.gitlab.com) is taking longer than planned. Our team needs more time to complete it. The Customers Portal and its APIs remain unavailable. We apologize for the inconvenience. We’ll update this notice when the maintenance is complete.",
        "createdAt": "2026-10-31T12:03:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6ae4e0ec288fd505bb996e82_20261031t121600000z",
        "status": "resolved",
        "body": "The database maintenance for the Customers Portal (customers.gitlab.com) is complete. The Customers Portal and its APIs are available again and working normally. Thank you for your patience.",
        "createdAt": "2026-10-31T12:16:00+00:00"
      }
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