{
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        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
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    "generatedAt": "2026-09-22T21:24:37.199Z"
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  "data": {
    "id": "incident_statusio_gitlab_6ab11e9fd88a450599f662ba",
    "slug": "gitlab-performance-degradation-in-apac-singapore-2026-09-21",
    "title": "Performance degradation in APAC/Singapore",
    "summary": "At this time we are resolving this incident. If you continue to experience performance degradation in the Singapore area, please open a support ticket. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-21T12:10:00+00:00",
    "updatedAt": "2026-09-21T20:18:00+00:00",
    "resolvedAt": "2026-09-21T20:18:00+00:00",
    "provider": {
      "slug": "gitlab",
      "name": "GitLab"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/gitlab-performance-degradation-in-apac-singapore-2026-09-21",
      "api": "/api/v1/incidents/gitlab-performance-degradation-in-apac-singapore-2026-09-21",
      "providerHtml": "/providers/gitlab",
      "alerts": "https://outagedeck.com/account?stack=gitlab&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "GitLab communicated this event on the official status page.",
    "source": {
      "id": "source_gitlab_status",
      "kind": "official_api",
      "name": "GitLab Status",
      "checkedAt": "2026-09-22T21:20:11.59+00:00",
      "stale": false,
      "officialUrl": "https://status.gitlab.com",
      "statusPageUrl": "https://status.gitlab.com"
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    "updates": [
      {
        "id": "update_statusio_gitlab_6ab11e9fd88a450599f662ba_20260921t121000000z",
        "status": "investigating",
        "body": "We're experiencing degraded package, artifact, and registry download speed in APAC/Singapore region due to elevated CDN/Cloudflare latency. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.",
        "createdAt": "2026-09-21T12:10:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6ab11e9fd88a450599f662ba_20260921t121007077z",
        "status": "investigating",
        "body": "We're experiencing degraded package, artifact, and registry download speed in APAC/Singapore region due to elevated CDN/Cloudflare latency. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.",
        "createdAt": "2026-09-21T12:10:07.077+00:00"
      },
      {
        "id": "update_statusio_gitlab_6ab11e9fd88a450599f662ba_20260921t125100000z",
        "status": "investigating",
        "body": "We are still investigating the cause for the performance degradation. There are no material updates at the moment. The problem is tracked under https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.",
        "createdAt": "2026-09-21T12:51:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6ab11e9fd88a450599f662ba_20260921t125149773z",
        "status": "investigating",
        "body": "We are still investigating the cause for the performance degradation. There are no material updates at the moment. The problem is tracked under https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.",
        "createdAt": "2026-09-21T12:51:49.773+00:00"
      },
      {
        "id": "update_statusio_gitlab_6ab11e9fd88a450599f662ba_20260921t151700000z",
        "status": "monitoring",
        "body": "Cloudflare confirmed the traffic degradation was resolved, with recovery observed at approximately 13:40 UTC. Our application and backend checks remained healthy during the degradation, supporting that the impact was outside the GitLab application stack. We will continue to monitor the situation. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.",
        "createdAt": "2026-09-21T15:17:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6ab11e9fd88a450599f662ba_20260921t151723926z",
        "status": "monitoring",
        "body": "Cloudflare confirmed the traffic degradation was resolved, with recovery observed at approximately 13:40 UTC. Our application and backend checks remained healthy during the degradation, supporting that the impact was outside the GitLab application stack. We will continue to monitor the situation. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.",
        "createdAt": "2026-09-21T15:17:23.926+00:00"
      },
      {
        "id": "update_statusio_gitlab_6ab11e9fd88a450599f662ba_20260921t171400000z",
        "status": "monitoring",
        "body": "No material updates at this time. We will continue to monitor the situation. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.",
        "createdAt": "2026-09-21T17:14:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6ab11e9fd88a450599f662ba_20260921t171405411z",
        "status": "monitoring",
        "body": "No material updates at this time. We will continue to monitor the situation. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.",
        "createdAt": "2026-09-21T17:14:05.411+00:00"
      },
      {
        "id": "update_statusio_gitlab_6ab11e9fd88a450599f662ba_20260921t181600000z",
        "status": "monitoring",
        "body": "At this time the situation is unchanged. We will continue to monitor. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.",
        "createdAt": "2026-09-21T18:16:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6ab11e9fd88a450599f662ba_20260921t181622372z",
        "status": "monitoring",
        "body": "At this time the situation is unchanged. We will continue to monitor. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.",
        "createdAt": "2026-09-21T18:16:22.372+00:00"
      },
      {
        "id": "update_statusio_gitlab_6ab11e9fd88a450599f662ba_20260921t191600000z",
        "status": "monitoring",
        "body": "We're still monitoring this incident. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.",
        "createdAt": "2026-09-21T19:16:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6ab11e9fd88a450599f662ba_20260921t191657368z",
        "status": "monitoring",
        "body": "We're still monitoring this incident. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.",
        "createdAt": "2026-09-21T19:16:57.368+00:00"
      },
      {
        "id": "update_statusio_gitlab_6ab11e9fd88a450599f662ba_20260921t201800000z",
        "status": "resolved",
        "body": "At this time we are resolving this incident. If you continue to experience performance degradation in the Singapore area, please open a support ticket. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.",
        "createdAt": "2026-09-21T20:18:00+00:00"
      }
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}