{
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        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
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      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
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    "generatedAt": "2026-08-18T19:10:06.118Z"
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  "data": {
    "id": "incident_statusio_gitlab_6a8464509dcc14478b612744",
    "slug": "gitlab-500-errors-when-fetching-commits-on-gitlab-com-2026-08-18",
    "title": "500 errors when fetching commits on GitLab.com",
    "summary": "The error rate remains within normal thresholds and the issue is now resolved. Further details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-18T13:55:00+00:00",
    "updatedAt": "2026-08-18T17:30:00+00:00",
    "resolvedAt": "2026-08-18T17:30:00+00:00",
    "provider": {
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      "name": "GitLab"
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        "name": "Git operations"
      },
      {
        "slug": "gitlab-web",
        "name": "Website & API"
      }
    ],
    "links": {
      "html": "/incidents/gitlab-500-errors-when-fetching-commits-on-gitlab-com-2026-08-18",
      "api": "/api/v1/incidents/gitlab-500-errors-when-fetching-commits-on-gitlab-com-2026-08-18",
      "providerHtml": "/providers/gitlab",
      "alerts": "https://outagedeck.com/account?stack=gitlab&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "GitLab communicated this event on the official status page.",
    "source": {
      "id": "source_gitlab_status",
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      "name": "GitLab Status",
      "checkedAt": "2026-08-18T19:05:05.069+00:00",
      "officialUrl": "https://status.gitlab.com",
      "statusPageUrl": "https://status.gitlab.com"
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    "updates": [
      {
        "id": "update_statusio_gitlab_6a8464509dcc14478b612744_20260818t135500000z",
        "status": "investigating",
        "body": "We are investigating an issue causing a subset of requests to GitLab.com receiving 500 errors. We will provide updates as we learn more from our investigation. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729",
        "createdAt": "2026-08-18T13:55:00+00:00"
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      {
        "id": "update_statusio_gitlab_6a8464509dcc14478b612744_20260818t135528472z",
        "status": "investigating",
        "body": "We are investigating an issue causing a subset of requests to GitLab.com receiving 500 errors. We will provide updates as we learn more from our investigation. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729",
        "createdAt": "2026-08-18T13:55:28.472+00:00"
      },
      {
        "id": "update_statusio_gitlab_6a8464509dcc14478b612744_20260818t141600000z",
        "status": "investigating",
        "body": "We are still investigating the root cause for 500 errors while fetching commits on GitLab.com. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729",
        "createdAt": "2026-08-18T14:16:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6a8464509dcc14478b612744_20260818t141627627z",
        "status": "investigating",
        "body": "We are still investigating the root cause for 500 errors while fetching commits on GitLab.com. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729",
        "createdAt": "2026-08-18T14:16:27.627+00:00"
      },
      {
        "id": "update_statusio_gitlab_6a8464509dcc14478b612744_20260818t143100000z",
        "status": "investigating",
        "body": "Investigation for the root cause of 500 errors while fetching commits on GitLab.com is still ongoing. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729",
        "createdAt": "2026-08-18T14:31:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6a8464509dcc14478b612744_20260818t143122637z",
        "status": "investigating",
        "body": "Investigation for the root cause of 500 errors while fetching commits on GitLab.com is still ongoing. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729",
        "createdAt": "2026-08-18T14:31:22.637+00:00"
      },
      {
        "id": "update_statusio_gitlab_6a8464509dcc14478b612744_20260818t144900000z",
        "status": "monitoring",
        "body": "Our monitoring shows the error rate decreasing towards normal thresholds. We're continuing to monitor the incident. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729",
        "createdAt": "2026-08-18T14:49:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6a8464509dcc14478b612744_20260818t144941988z",
        "status": "monitoring",
        "body": "Our monitoring shows the error rate decreasing towards normal thresholds. We're continuing to monitor the incident. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729",
        "createdAt": "2026-08-18T14:49:41.988+00:00"
      },
      {
        "id": "update_statusio_gitlab_6a8464509dcc14478b612744_20260818t161100000z",
        "status": "monitoring",
        "body": "The error rate has continued to remain within normal thresholds. We're continuing to monitor the error rate. Further developments can be read here: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729",
        "createdAt": "2026-08-18T16:11:00+00:00"
      },
      {
        "id": "update_statusio_gitlab_6a8464509dcc14478b612744_20260818t161139118z",
        "status": "monitoring",
        "body": "The error rate has continued to remain within normal thresholds. We're continuing to monitor the error rate. Further developments can be read here: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729",
        "createdAt": "2026-08-18T16:11:39.118+00:00"
      },
      {
        "id": "update_statusio_gitlab_6a8464509dcc14478b612744_20260818t173000000z",
        "status": "resolved",
        "body": "The error rate remains within normal thresholds and the issue is now resolved. Further details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22729",
        "createdAt": "2026-08-18T17:30:00+00:00"
      }
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      "plan": "public",
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}