{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-22T21:21:43.122Z"
  },
  "data": {
    "id": "incident_statuspage_eset_b3h297sznfpp",
    "slug": "eset-liveguard-delayed-sample-processing-2026-09-21",
    "title": "LiveGuard delayed sample processing",
    "summary": "LiveGuard delayed sample processing",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-21T06:09:40+00:00",
    "updatedAt": "2026-09-22T11:52:40.553+00:00",
    "resolvedAt": "2026-09-22T11:52:40.536+00:00",
    "provider": {
      "slug": "eset",
      "name": "ESET"
    },
    "affectedServices": [
      {
        "slug": "eset-livegrid",
        "name": "LiveGrid & LiveGuard"
      }
    ],
    "links": {
      "html": "/incidents/eset-liveguard-delayed-sample-processing-2026-09-21",
      "api": "/api/v1/incidents/eset-liveguard-delayed-sample-processing-2026-09-21",
      "providerHtml": "/providers/eset",
      "alerts": "https://outagedeck.com/account?stack=eset&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "ESET reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_eset_status",
      "kind": "official_api",
      "name": "ESET Status",
      "checkedAt": "2026-09-22T21:15:04.205+00:00",
      "stale": false,
      "officialUrl": "https://status.eset.com",
      "statusPageUrl": "https://status.eset.com"
    },
    "updates": [
      {
        "id": "update_statuspage_eset_b3h297sznfpp_vdk7gqpcblx1",
        "status": "investigating",
        "body": "ESET LiveGuard service is accepting the samples, but the processing is taking much longer. Customers can expect some delay in processing. \nWe are investigating the issue.",
        "createdAt": "2026-09-21T06:09:40.83+00:00"
      },
      {
        "id": "update_statuspage_eset_b3h297sznfpp_vw8kcxq7jslt",
        "status": "monitoring",
        "body": "The issue affecting sample processing in ESET LiveGuard has been resolved. File analysis and processing are operating normally again, and any backlog of pending submissions has been cleared. We continue to monitor the situation.",
        "createdAt": "2026-09-21T11:16:22.768+00:00"
      },
      {
        "id": "update_statuspage_eset_b3h297sznfpp_59gjj48x26x2",
        "status": "resolved",
        "body": "The issue has been resolved.",
        "createdAt": "2026-09-22T11:52:40.536+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}