{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-14T06:02:14.585Z"
  },
  "data": {
    "id": "incident_statuspage_eset_cmhh8zcp6wbt",
    "slug": "eset-eset-home-not-accessible-2026-11-13",
    "title": "ESET Home not accessible",
    "summary": "ESET Home not accessible",
    "status": "investigating",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-11-13T19:38:55.127+00:00",
    "updatedAt": "2026-11-13T20:30:56.259+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "eset",
      "name": "ESET"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/eset-eset-home-not-accessible-2026-11-13",
      "api": "/api/v1/incidents/eset-eset-home-not-accessible-2026-11-13",
      "providerHtml": "/providers/eset",
      "alerts": "https://outagedeck.com/account?stack=eset&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "ESET reported a major event for the affected tracked services.",
    "source": {
      "id": "source_eset_status",
      "kind": "official_api",
      "name": "ESET Status",
      "checkedAt": "2026-11-14T06:00:12.901+00:00",
      "stale": false,
      "officialUrl": "https://status.eset.com",
      "statusPageUrl": "https://status.eset.com"
    },
    "updates": [
      {
        "id": "update_statuspage_eset_cmhh8zcp6wbt_d7tzv2qyc9j7",
        "status": "investigating",
        "body": "We are aware of an issue affecting ESET HOME. \n\nCustomers may be unable to sign in to ESET HOME using either the web portal or the mobile application. We are actively investigating the issue and will provide updates as they become available.\n\nAffected regions: EU, US and LATAM - possibly global.",
        "createdAt": "2026-11-13T19:38:55.215+00:00"
      },
      {
        "id": "update_statuspage_eset_cmhh8zcp6wbt_75m65fpvvfcq",
        "status": "investigating",
        "body": "The portals are now operational again, and service has been restored for customers.\n\nWe are continuing to investigate the root cause of the issue and are actively working to identify and resolve the underlying problem. At this time, customers should be able to use the portals normally, and no further service impact has been observed.\n\nWe will provide another update as soon as additional information becomes available.",
        "createdAt": "2026-11-13T20:30:56.256+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}