{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-24T13:58:42.190Z"
  },
  "data": {
    "id": "incident_statuspage_eset_xw18f4cjjt13",
    "slug": "eset-eset-cloud-office-security-performance-issues-2026-09-09",
    "title": "ESET Secure Authentication performance issues",
    "summary": "ESET Secure Authentication performance issues",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-09T09:23:12.661+00:00",
    "updatedAt": "2026-09-14T08:14:16.544+00:00",
    "resolvedAt": "2026-09-14T08:14:16.516+00:00",
    "provider": {
      "slug": "eset",
      "name": "ESET"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/eset-eset-cloud-office-security-performance-issues-2026-09-09",
      "api": "/api/v1/incidents/eset-eset-cloud-office-security-performance-issues-2026-09-09",
      "providerHtml": "/providers/eset",
      "alerts": "https://outagedeck.com/account?stack=eset&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "ESET reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_eset_status",
      "kind": "official_api",
      "name": "ESET Status",
      "checkedAt": "2026-10-24T13:50:12.432+00:00",
      "stale": false,
      "officialUrl": "https://status.eset.com",
      "statusPageUrl": "https://status.eset.com"
    },
    "updates": [
      {
        "id": "update_statuspage_eset_xw18f4cjjt13_hv2b61tys51q",
        "status": "investigating",
        "body": "We are investigating reports of degraded performance in the ESET Secure Authentication console affecting customers in the EU region. Customers may experience slow loading times and repeated logouts while using the console. We are actively investigating the issue and will provide updates as they become available.",
        "createdAt": "2026-09-09T09:23:12.788+00:00"
      },
      {
        "id": "update_statuspage_eset_xw18f4cjjt13_jsb7m4mj1zwp",
        "status": "monitoring",
        "body": "Customers should now be able to access the ESET Secure Authentication console without the previously reported performance issues and unexpected logouts. We continue to investigate the root cause of the issue and are monitoring the service closely.",
        "createdAt": "2026-09-09T09:43:13.165+00:00"
      },
      {
        "id": "update_statuspage_eset_xw18f4cjjt13_wjyw994x0pcp",
        "status": "monitoring",
        "body": "We continue to monitor the issue.",
        "createdAt": "2026-09-09T13:04:42.502+00:00"
      },
      {
        "id": "update_statuspage_eset_xw18f4cjjt13_s5jrdc2q0nyt",
        "status": "monitoring",
        "body": "We are continuing to monitor for any further issues.",
        "createdAt": "2026-09-09T13:05:47.757+00:00"
      },
      {
        "id": "update_statuspage_eset_xw18f4cjjt13_1tkyns6hq36x",
        "status": "resolved",
        "body": "The issue has been resolved.",
        "createdAt": "2026-09-14T08:14:16.516+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}