{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-23T14:03:06.973Z"
  },
  "data": {
    "id": "incident_statuspage_eset_h8r4tcj51jp9",
    "slug": "eset-customers-connected-via-telia-isp-cannot-connect-to-eset-cloud-services-2026-06-29",
    "title": "Customers connected via Telia ISP cannot connect to ESET Cloud Services",
    "summary": "Customers connected via Telia ISP cannot connect to ESET Cloud Services",
    "status": "investigating",
    "severity": "major",
    "startedAt": "2026-06-29T11:40:41.474+00:00",
    "updatedAt": "2026-06-29T11:44:13.191+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "eset",
      "name": "ESET"
    },
    "affectedServices": [
      {
        "slug": "eset-protect",
        "name": "ESET PROTECT"
      }
    ],
    "links": {
      "html": "/incidents/eset-customers-connected-via-telia-isp-cannot-connect-to-eset-cloud-services-2026-06-29",
      "api": "/api/v1/incidents/eset-customers-connected-via-telia-isp-cannot-connect-to-eset-cloud-services-2026-06-29",
      "providerHtml": "/providers/eset"
    },
    "impactSummary": "ESET reported a major event for the affected tracked services.",
    "source": {
      "id": "source_eset_status",
      "kind": "official_api",
      "name": "ESET Status",
      "checkedAt": "2026-07-23T13:55:03.275+00:00",
      "officialUrl": "https://status.eset.com",
      "statusPageUrl": "https://status.eset.com"
    },
    "updates": [
      {
        "id": "update_statuspage_eset_h8r4tcj51jp9_h0pyxkjg2f27",
        "status": "investigating",
        "body": "We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.",
        "createdAt": "2026-06-29T11:40:41.68+00:00"
      },
      {
        "id": "update_statuspage_eset_h8r4tcj51jp9_0hrf7y5m6hcw",
        "status": "investigating",
        "body": "We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.",
        "createdAt": "2026-06-29T11:44:13.186+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}