{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T12:29:27.277Z"
  },
  "data": {
    "id": "incident_statuspage_emnify_l1fw9clvt347",
    "slug": "emnify-service-degradation-telstra-australia-2026-03-10",
    "title": "Service Degradation - Telstra Australia",
    "summary": "Service Degradation - Telstra Australia",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-03-10T22:13:22.097+00:00",
    "updatedAt": "2026-03-11T01:51:56.912+00:00",
    "resolvedAt": "2026-03-11T01:51:56.898+00:00",
    "provider": {
      "slug": "emnify",
      "name": "emnify"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/emnify-service-degradation-telstra-australia-2026-03-10",
      "api": "/api/v1/incidents/emnify-service-degradation-telstra-australia-2026-03-10",
      "providerHtml": "/providers/emnify"
    },
    "impactSummary": "emnify reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_emnify_status",
      "kind": "official_api",
      "name": "emnify Status",
      "checkedAt": "2026-07-19T12:20:43.283+00:00",
      "officialUrl": "https://status.emnify.com",
      "statusPageUrl": "https://status.emnify.com"
    },
    "updates": [
      {
        "id": "update_statuspage_emnify_l1fw9clvt347_hvkt0mtq85zv",
        "status": "investigating",
        "body": "Dear emnify customers,\n\nWe are currently investigating a service degradation affecting LTE and LTE-M connectivity on the Telstra Australia network. Devices attempting to connect may experience intermittent connectivity issues or may be unable to attach to the network.\n\nWe will provide further updates as soon as more information becomes available.\n\n\nKind regards, \nemnify Support team",
        "createdAt": "2026-03-10T22:13:22.185+00:00"
      },
      {
        "id": "update_statuspage_emnify_l1fw9clvt347_g1yh2gqj7bh6",
        "status": "identified",
        "body": "Dear emnify Customers,\n\nWe have contacted Telstra Australia regarding the ongoing service degradation and are currently awaiting their feedback.\n\nAlternative LTE networks in Australia (Vodafone and Optus) remain available for connectivity fallback. Meanwhile, LTE-M connectivity in this region is currently provided via the Telstra network only and may therefore remain affected while the issue persists.\n\nWe will provide further updates as additional information becomes available.\n\n\nKind regards, \nemnify Support Team",
        "createdAt": "2026-03-10T22:33:34.438+00:00"
      },
      {
        "id": "update_statuspage_emnify_l1fw9clvt347_3mxtrnqplfzp",
        "status": "monitoring",
        "body": "Dear emnify Customers,\n\nTelus has confirmed that a fault with their signaling provider caused the observed LTE and LTE-M service degradation.\n\nOur recent network tests are yielding successful results, and we are observing traffic towards the network beginning to recover.\n\nWe will continue to monitor network performance and provide additional updates as needed.\n\n\nKind regards, \nemnify Support Team",
        "createdAt": "2026-03-11T00:16:08.645+00:00"
      },
      {
        "id": "update_statuspage_emnify_l1fw9clvt347_zqzvd9jsj4lr",
        "status": "resolved",
        "body": "Dear emnify Customers,\n\nThe incident has been resolved, and network traffic has returned to normal levels.\n\nIn case you are still having issues, please reach out to our Support Team via our Help Center.\n\n\nKind regards, \nemnify Support Team",
        "createdAt": "2026-03-11T01:51:56.898+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}