{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:10:30.462Z"
  },
  "data": {
    "id": "incident_statuspage_emnify_lwt9yprqgph3",
    "slug": "emnify-service-degradation-telcel-mexico-2026-01-30",
    "title": "Service degradation - Telcel Mexico",
    "summary": "Service degradation - Telcel Mexico",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-01-30T20:03:43.749+00:00",
    "updatedAt": "2026-01-30T21:27:50.685+00:00",
    "resolvedAt": "2026-01-30T21:27:50.666+00:00",
    "provider": {
      "slug": "emnify",
      "name": "emnify"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/emnify-service-degradation-telcel-mexico-2026-01-30",
      "api": "/api/v1/incidents/emnify-service-degradation-telcel-mexico-2026-01-30",
      "providerHtml": "/providers/emnify"
    },
    "impactSummary": "emnify reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_emnify_status",
      "kind": "official_api",
      "name": "emnify Status",
      "checkedAt": "2026-07-20T13:05:03.252+00:00",
      "officialUrl": "https://status.emnify.com",
      "statusPageUrl": "https://status.emnify.com"
    },
    "updates": [
      {
        "id": "update_statuspage_emnify_lwt9yprqgph3_n23pcvsc0ny2",
        "status": "investigating",
        "body": "We are currently investigating a service degradation impacting Telcel connectivity in Mexico. We will provide an update shortly.",
        "createdAt": "2026-01-30T20:03:43.859+00:00"
      },
      {
        "id": "update_statuspage_emnify_lwt9yprqgph3_08cnd64mmczy",
        "status": "identified",
        "body": "We have contacted Telcel Mexico and are currently awaiting their response. In the meantime, we have temporarily blocked connections to the Telcel network to prevent further attachments, allowing affected SIMs to connect via alternative networks like Movistar or AT&T. We will share another update as soon as more information becomes available.",
        "createdAt": "2026-01-30T20:14:16.601+00:00"
      },
      {
        "id": "update_statuspage_emnify_lwt9yprqgph3_xjqncgyg97kp",
        "status": "monitoring",
        "body": "We are seeing traffic returning to normal levels. As a result, we have unblocked the Telcel network and service is recovering. We will continue to monitor the situation closely",
        "createdAt": "2026-01-30T20:35:29.183+00:00"
      },
      {
        "id": "update_statuspage_emnify_lwt9yprqgph3_9yj3qkgkbk0q",
        "status": "resolved",
        "body": "This incident has been resolved. If you continue to experience any issues, please contact our Customer Support team",
        "createdAt": "2026-01-30T21:27:50.666+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}