{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-23T08:14:28.658Z"
  },
  "data": {
    "id": "incident_statuspage_emnify_khrskxpy5xff",
    "slug": "emnify-service-degradation-openvpn-issues-2026-09-16",
    "title": "Service Degradation - OpenVPN issues",
    "summary": "Service Degradation - OpenVPN issues",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-16T14:05:47.596+00:00",
    "updatedAt": "2026-09-16T14:44:12.781+00:00",
    "resolvedAt": "2026-09-16T14:44:12.763+00:00",
    "provider": {
      "slug": "emnify",
      "name": "emnify"
    },
    "affectedServices": [
      {
        "slug": "emnify-sms",
        "name": "SMS & VPN"
      }
    ],
    "links": {
      "html": "/incidents/emnify-service-degradation-openvpn-issues-2026-09-16",
      "api": "/api/v1/incidents/emnify-service-degradation-openvpn-issues-2026-09-16",
      "providerHtml": "/providers/emnify",
      "alerts": "https://outagedeck.com/account?stack=emnify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "emnify reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_emnify_status",
      "kind": "official_api",
      "name": "emnify Status",
      "checkedAt": "2026-09-23T08:05:03.443+00:00",
      "stale": false,
      "officialUrl": "https://status.emnify.com",
      "statusPageUrl": "https://status.emnify.com"
    },
    "updates": [
      {
        "id": "update_statuspage_emnify_khrskxpy5xff_rzj8mrm9ryv3",
        "status": "investigating",
        "body": "Dear emnify Customers, \n\nWe are currently investigating an issue with OpenVPN that affects users who use an application token for authentication. All new connections made after 0900 UTC may be affected. \n\nWe are working on a mitigation, and further updates will follow shortly. \n\nKind regards, \nemnify Support Team",
        "createdAt": "2026-09-16T14:05:47.685+00:00"
      },
      {
        "id": "update_statuspage_emnify_khrskxpy5xff_9z80p3vx18tm",
        "status": "identified",
        "body": "The issue has been identified, and a fix is being implemented. \n\nFurther updates will follow shortly.",
        "createdAt": "2026-09-16T14:09:28.76+00:00"
      },
      {
        "id": "update_statuspage_emnify_khrskxpy5xff_3fjz0n5f2dqb",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-09-16T14:22:07.368+00:00"
      },
      {
        "id": "update_statuspage_emnify_khrskxpy5xff_7phb3r0sl6yq",
        "status": "resolved",
        "body": "Dear emnify Customers,\n\nThe incident has been resolved, and the OpenVPN service is fully operational again. \n\nIn case you are still having issues, please reach out to our Support Team via our Help Center.\n\nKind regards, \nemnify Support Team",
        "createdAt": "2026-09-16T14:44:12.763+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}