{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:12:11.254Z"
  },
  "data": {
    "id": "incident_statuspage_emnify_604kbsvqfmpn",
    "slug": "emnify-service-degradation-mtn-nigeria-2026-02-11",
    "title": "Service Degradation - MTN Nigeria",
    "summary": "Service Degradation - MTN Nigeria",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-02-11T09:16:14.956+00:00",
    "updatedAt": "2026-02-17T09:22:42.31+00:00",
    "resolvedAt": "2026-02-17T09:22:42.293+00:00",
    "provider": {
      "slug": "emnify",
      "name": "emnify"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/emnify-service-degradation-mtn-nigeria-2026-02-11",
      "api": "/api/v1/incidents/emnify-service-degradation-mtn-nigeria-2026-02-11",
      "providerHtml": "/providers/emnify"
    },
    "impactSummary": "emnify reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_emnify_status",
      "kind": "official_api",
      "name": "emnify Status",
      "checkedAt": "2026-07-20T13:05:03.252+00:00",
      "officialUrl": "https://status.emnify.com",
      "statusPageUrl": "https://status.emnify.com"
    },
    "updates": [
      {
        "id": "update_statuspage_emnify_604kbsvqfmpn_vl4wbbk3k92p",
        "status": "investigating",
        "body": "Dear emnify customers,\n\nWe are currently investigating a service degradation affecting MTN Nigeria. Devices attempting to connect to this network may experience connectivity issues.\n\nWe will share an update as soon as more information becomes available.\n\n\nKind regards, \nemnify Support team",
        "createdAt": "2026-02-11T09:16:15.05+00:00"
      },
      {
        "id": "update_statuspage_emnify_604kbsvqfmpn_52j281k7gjbr",
        "status": "identified",
        "body": "Dear emnify Customers,\n\nWe have reached out to MTN Nigeria regarding the ongoing service degradation and are currently awaiting their feedback. In the meantime, alternative mobile networks in Nigeria remain available for connectivity fallback.\n\nWe will share a further update as soon as more information becomes available.\n\n\nKind regards, \nemnify Support team",
        "createdAt": "2026-02-11T09:48:09.778+00:00"
      },
      {
        "id": "update_statuspage_emnify_604kbsvqfmpn_k3nj7qmcbgnn",
        "status": "identified",
        "body": "Dear emnify Customers,\n\nAs part of our mitigation efforts, we have temporarily restricted access to MTN Nigeria. Affected devices may connect to alternative available networks in the meantime.\n\nFurther updates will follow as soon as possible.\n\n\nKind regards, \nemnify Support team",
        "createdAt": "2026-02-11T12:46:29.02+00:00"
      },
      {
        "id": "update_statuspage_emnify_604kbsvqfmpn_rg6wlb8z50wv",
        "status": "identified",
        "body": "Dear emnify customers,\n\nOur recent tests continue to indicate the issue, and we remain engaged with MTN Nigeria to determine the underlying cause.\n\nAt this time, the network remains temporarily blocked. Alternative networks remain available and operational to support connectivity.\n\nWe will share further updates as soon as more information becomes available.\n\n\nKind regards, \nemnify Support team",
        "createdAt": "2026-02-12T04:11:15.582+00:00"
      },
      {
        "id": "update_statuspage_emnify_604kbsvqfmpn_h616jn5vvfj4",
        "status": "identified",
        "body": "Dear emnify customers,\n\nWe are currently observing traffic successfully routing to MTN over 4G and have re-enabled 4G connectivity accordingly.\n\nMTN has confirmed that 2G services have been permanently discontinued. Meanwhile, 3G access remains temporarily restricted while we continue validating its stability.\n\nWe will provide further updates as additional information becomes available.\n\n\nKind regards, \nemnify Support team",
        "createdAt": "2026-02-12T17:22:32.572+00:00"
      },
      {
        "id": "update_statuspage_emnify_604kbsvqfmpn_7lxt2cy638b9",
        "status": "monitoring",
        "body": "Dear emnify Customers,\n\nWe are now observing 3G signaling activity towards MTN, and 3G access has been made available again. Our team is closely monitoring performance to ensure continued stability.\n\nWe will keep you informed and share further updates as more information becomes available.\n\n\nKind regards, \nemnify Support team",
        "createdAt": "2026-02-13T15:20:15.37+00:00"
      },
      {
        "id": "update_statuspage_emnify_604kbsvqfmpn_65c8bv7mh83h",
        "status": "monitoring",
        "body": "Dear emnify Customers,\n\nAs previously communicated, MTN has permanently discontinued its 2G services. We understand this broader network change may also influence 3G availability, and we are in contact with MTN to gain further clarity.\n\n4G service on MTN is expected to be operational, and we are coordinating with the operator to further validate overall performance.\n\nFor alternative networks, both Glo and Airtel continue to operate normally. We are observing successful traffic across 2G, 3G, and 4G on these networks.\n\nWe will continue to monitor network performance and share additional updates as needed.\n\n\nKind regards, \nemnify Support Team",
        "createdAt": "2026-02-13T19:37:26.247+00:00"
      },
      {
        "id": "update_statuspage_emnify_604kbsvqfmpn_s4h6y8kgvzkf",
        "status": "resolved",
        "body": "This incident has been resolved..",
        "createdAt": "2026-02-17T09:22:42.293+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}