{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:12:33.104Z"
  },
  "data": {
    "id": "incident_statuspage_emnify_0zzmdwlf9724",
    "slug": "emnify-service-degradation-mtn-guinea-bissau-2026-05-11",
    "title": "Service degradation - MTN (Guinea-Bissau)",
    "summary": "Service degradation - MTN (Guinea-Bissau)",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-11T15:24:55.415+00:00",
    "updatedAt": "2026-06-17T08:35:32.608+00:00",
    "resolvedAt": "2026-06-17T08:35:32.589+00:00",
    "provider": {
      "slug": "emnify",
      "name": "emnify"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/emnify-service-degradation-mtn-guinea-bissau-2026-05-11",
      "api": "/api/v1/incidents/emnify-service-degradation-mtn-guinea-bissau-2026-05-11",
      "providerHtml": "/providers/emnify"
    },
    "impactSummary": "emnify reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_emnify_status",
      "kind": "official_api",
      "name": "emnify Status",
      "checkedAt": "2026-07-20T13:05:03.252+00:00",
      "officialUrl": "https://status.emnify.com",
      "statusPageUrl": "https://status.emnify.com"
    },
    "updates": [
      {
        "id": "update_statuspage_emnify_0zzmdwlf9724_pkvmwzhqj2bz",
        "status": "investigating",
        "body": "We are currently investigating connectivity issues affecting devices connected through the MTN network in Guinea-Bissau. At this time, other mobile networks in the country are operating normally and are not impacted.\n\nFurther updates will be provided as more information becomes available.",
        "createdAt": "2026-05-11T15:24:55.526+00:00"
      },
      {
        "id": "update_statuspage_emnify_0zzmdwlf9724_twstxbf90rn4",
        "status": "identified",
        "body": "We are currently in contact with the operator and working with them while they implement corrective actions on their side to restore normal service.\n\nOther mobile networks in Guinea-Bissau continue to operate normally and are not impacted.\n\nWe will continue to provide updates as more information becomes available.",
        "createdAt": "2026-05-11T16:01:08.017+00:00"
      },
      {
        "id": "update_statuspage_emnify_0zzmdwlf9724_00sh8d6mt14n",
        "status": "resolved",
        "body": "As the issue remains ongoing, we have temporarily removed MTN from the list of available networks in our data plans for Guinea-Bissau to minimize customer impact. Customers can continue to use alternative networks in Guinea-Bissau, which are operating normally.\n\nWe will continue to monitor the situation closely and will re-enable MTN once the network demonstrates stable and reliable service.",
        "createdAt": "2026-06-17T08:35:32.589+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}