{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:12:34.439Z"
  },
  "data": {
    "id": "incident_statuspage_emnify_g6m342fqr23q",
    "slug": "emnify-service-degradation-mtn-and-airtel-uganda-2026-01-13",
    "title": "Service Degradation - MTN & Airtel Uganda",
    "summary": "Service Degradation - MTN & Airtel Uganda",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-01-13T19:45:09.303+00:00",
    "updatedAt": "2026-01-27T18:19:27.49+00:00",
    "resolvedAt": "2026-01-27T18:19:27.47+00:00",
    "provider": {
      "slug": "emnify",
      "name": "emnify"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/emnify-service-degradation-mtn-and-airtel-uganda-2026-01-13",
      "api": "/api/v1/incidents/emnify-service-degradation-mtn-and-airtel-uganda-2026-01-13",
      "providerHtml": "/providers/emnify"
    },
    "impactSummary": "emnify reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_emnify_status",
      "kind": "official_api",
      "name": "emnify Status",
      "checkedAt": "2026-07-20T13:05:03.252+00:00",
      "officialUrl": "https://status.emnify.com",
      "statusPageUrl": "https://status.emnify.com"
    },
    "updates": [
      {
        "id": "update_statuspage_emnify_g6m342fqr23q_0zgtzqybcdbm",
        "status": "identified",
        "body": "Dear emnify Customers,\n\nWe are observing a country-wide network shutdown in Uganda, which appears to be affecting multiple mobile network operators, including MTN and Airtel. Devices attempting to connect to these networks may experience complete loss of connectivity or degraded service.\n\nOur team is closely monitoring the situation and will provide updates as soon as new information becomes available.\n\nKind regards,\nemnify Support Team",
        "createdAt": "2026-01-13T19:45:09.407+00:00"
      },
      {
        "id": "update_statuspage_emnify_g6m342fqr23q_njpmh5btv9hp",
        "status": "identified",
        "body": "Dear emnify Customers,\n\nThe nationwide connectivity disruption in Uganda remains ongoing and is affecting both MTN and Airtel. Services may continue to be unavailable or unstable for devices attempting to connect.\n\nWe are actively tracking the situation and will share further updates as details become available.\n\n\nKind regards,\nemnify Support Team",
        "createdAt": "2026-01-14T12:04:45.013+00:00"
      },
      {
        "id": "update_statuspage_emnify_g6m342fqr23q_s81xcy0s5hxr",
        "status": "identified",
        "body": "Dear emnify Customers, \n\nOur latest network tests toward Airtel are returning successful results, while connectivity via MTN is still failing. We are actively engaging with both networks to confirm the expected timeline for full service restoration.\n\nWe will continue to monitor the situation closely and share further updates as restoration progresses.\n\n\nKind regards, \nemnify Support Team",
        "createdAt": "2026-01-19T04:34:38.383+00:00"
      },
      {
        "id": "update_statuspage_emnify_g6m342fqr23q_z13qw5lxtgdc",
        "status": "resolved",
        "body": "The incident has been resolved. Service in Uganda is now fully operational",
        "createdAt": "2026-01-27T18:19:27.47+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}