{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-27T01:12:41.623Z"
  },
  "data": {
    "id": "incident_statuspage_elevenlabs_01M0SFC3WQ2ZXS4TBFJ4J6J404",
    "slug": "elevenlabs-media-not-loading-across-several-products-2026-08-24",
    "title": "Media not loading across several products",
    "summary": "Media not loading across several products",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-24T08:49:41+00:00",
    "updatedAt": "2026-08-24T18:43:04+00:00",
    "resolvedAt": "2026-08-24T18:43:04+00:00",
    "provider": {
      "slug": "elevenlabs",
      "name": "ElevenLabs"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/elevenlabs-media-not-loading-across-several-products-2026-08-24",
      "api": "/api/v1/incidents/elevenlabs-media-not-loading-across-several-products-2026-08-24",
      "providerHtml": "/providers/elevenlabs",
      "alerts": "https://outagedeck.com/account?stack=elevenlabs&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "ElevenLabs reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_elevenlabs_status",
      "kind": "official_api",
      "name": "ElevenLabs Status",
      "checkedAt": "2026-08-27T01:05:03.485+00:00",
      "officialUrl": "https://status.elevenlabs.io/",
      "statusPageUrl": "https://status.elevenlabs.io/"
    },
    "updates": [
      {
        "id": "update_statuspage_elevenlabs_01M0SFC3WQ2ZXS4TBFJ4J6J404_01M0SFC3WQCEBB2NQPSYBATYRW",
        "status": "investigating",
        "body": "We’re currently experiencing issues loading media across several products, including Studio, Audiobooks, Image & Video, Music and Dubbing. We are actively investigating the cause.",
        "createdAt": "2026-08-24T08:49:41+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01M0SFC3WQ2ZXS4TBFJ4J6J404_01M0SMEC41J42GS9Z0E3ABSJ39",
        "status": "identified",
        "body": "We have located the cause of the elevated errors, and we are working on a fix.",
        "createdAt": "2026-08-24T10:18:18+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01M0SFC3WQ2ZXS4TBFJ4J6J404_01M0SS87GY7YY9TMEHEVXKSVNA",
        "status": "identified",
        "body": "The error rate has decreased, although the issue has not been fully resolved yet. We are continuing to work toward a complete resolution.",
        "createdAt": "2026-08-24T11:42:20+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01M0SFC3WQ2ZXS4TBFJ4J6J404_01M0T46KRQQ4YVD4NRH4Y82Q4X",
        "status": "identified",
        "body": "We are currently working to deploy a targeted fix to resolve the existing issues of media loading within Studio, Audiobooks, Image & Video, Music and Dubbing.\n\nWe will pass further updates as we track the deployment of this fix.",
        "createdAt": "2026-08-24T14:53:41+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01M0SFC3WQ2ZXS4TBFJ4J6J404_01M0TC3XSB810C2FCJ460FY43D",
        "status": "identified",
        "body": "Work is still underway to release a fix to resolve media loading within Studio, Audiobooks, Image & Video, Music and Dubbing.\n\nUntil the fix is fully rolled out, common symptoms may include failures when exporting media in Studio, Dubbing, and other products.\n\nWe'll continue to pass further updates as we track the deployment of this fix.",
        "createdAt": "2026-08-24T17:12:02+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01M0SFC3WQ2ZXS4TBFJ4J6J404_01M0THAMJM0B17A6QNFEAVBMM3",
        "status": "resolved",
        "body": "Our engineers have traced media loading error rates as they have returned to baseline. Studio, Audiobooks, Image & Video, Music and Dubbing products should now functional normally.",
        "createdAt": "2026-08-24T18:43:04+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}