{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T12:20:46.269Z"
  },
  "data": {
    "id": "incident_statuspage_elevenlabs_01KMYP5ETQ2E70TJ338MXAKYM8",
    "slug": "elevenlabs-intemittent-failures-on-inbound-sip-calls-2026-03-30",
    "title": "Intemittent failures on inbound SIP calls",
    "summary": "Intemittent failures on inbound SIP calls",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-03-30T06:16:13+00:00",
    "updatedAt": "2026-03-30T09:03:41+00:00",
    "resolvedAt": "2026-03-30T06:26:07+00:00",
    "provider": {
      "slug": "elevenlabs",
      "name": "ElevenLabs"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/elevenlabs-intemittent-failures-on-inbound-sip-calls-2026-03-30",
      "api": "/api/v1/incidents/elevenlabs-intemittent-failures-on-inbound-sip-calls-2026-03-30",
      "providerHtml": "/providers/elevenlabs"
    },
    "impactSummary": "ElevenLabs reported a major event for the affected tracked services.",
    "source": {
      "id": "source_elevenlabs_status",
      "kind": "official_api",
      "name": "ElevenLabs Status",
      "checkedAt": "2026-07-13T12:15:02.817+00:00",
      "officialUrl": "https://status.elevenlabs.io/",
      "statusPageUrl": "https://status.elevenlabs.io/"
    },
    "updates": [
      {
        "id": "update_statuspage_elevenlabs_01KMYP5ETQ2E70TJ338MXAKYM8_01KMYP5ETQ3A9PKVGPCJC8KVT0",
        "status": "investigating",
        "body": "On March 29th around 15:33 UTC, some inbound SIP calls began failing intermittently. We are investigating root cause in parallel with mitigation. The issue is only with the calls on the EU Residency.",
        "createdAt": "2026-03-30T06:16:13+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01KMYP5ETQ2E70TJ338MXAKYM8_01KMYPQJCNPE0DXXV0X7S47DH1",
        "status": "resolved",
        "body": "Since applying mitigations, we're no longer seeing call failures. We're continuing to look into the root cause.",
        "createdAt": "2026-03-30T06:26:07+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01KMYP5ETQ2E70TJ338MXAKYM8_01KMYQH3XZZYW3J6JN7FY98Y3W",
        "status": "investigating",
        "body": "We are reopening the investigation regarding the SIP calls.",
        "createdAt": "2026-03-30T06:40:04+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01KMYP5ETQ2E70TJ338MXAKYM8_01KMYT95R8E345QFF7M2KY7Y2Y",
        "status": "investigating",
        "body": "We are continuing the investigation, and our team is actively looking into this.",
        "createdAt": "2026-03-30T07:28:10+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01KMYP5ETQ2E70TJ338MXAKYM8_01KMYXE3R2EG49ZDY63T0WVRWS",
        "status": "monitoring",
        "body": "A fix has been released. We are currently monitoring the situation, and we have not observed any errors at this time.",
        "createdAt": "2026-03-30T08:23:17+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01KMYP5ETQ2E70TJ338MXAKYM8_01KMYZR2KA9P9G9ARJP4NF0CP1",
        "status": "resolved",
        "body": "The issue has been fully resolved. The issue was only with the calls on the EU Residency.",
        "createdAt": "2026-03-30T09:03:41+00:00"
      }
    ],
    "access": {
      "plan": "public",
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}