{
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    "version": "v1",
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      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
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    "generatedAt": "2026-08-19T21:20:32.609Z"
  },
  "data": {
    "id": "incident_statuspage_elevenlabs_01M0AE4T3HKA8W8RV40CMX0PH1",
    "slug": "elevenlabs-inbound-twilio-calls-experiencing-intermittent-connection-failures-2026-08-18",
    "title": "Inbound Twilio calls experiencing intermittent connection failures",
    "summary": "Inbound Twilio calls experiencing intermittent connection failures",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-08-18T12:39:37+00:00",
    "updatedAt": "2026-08-18T12:43:32+00:00",
    "resolvedAt": "2026-08-18T12:43:32+00:00",
    "provider": {
      "slug": "elevenlabs",
      "name": "ElevenLabs"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/elevenlabs-inbound-twilio-calls-experiencing-intermittent-connection-failures-2026-08-18",
      "api": "/api/v1/incidents/elevenlabs-inbound-twilio-calls-experiencing-intermittent-connection-failures-2026-08-18",
      "providerHtml": "/providers/elevenlabs",
      "alerts": "https://outagedeck.com/account?stack=elevenlabs&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "ElevenLabs reported a major event for the affected tracked services.",
    "source": {
      "id": "source_elevenlabs_status",
      "kind": "official_api",
      "name": "ElevenLabs Status",
      "checkedAt": "2026-08-19T21:15:01.995+00:00",
      "officialUrl": "https://status.elevenlabs.io/",
      "statusPageUrl": "https://status.elevenlabs.io/"
    },
    "updates": [
      {
        "id": "update_statuspage_elevenlabs_01M0AE4T3HKA8W8RV40CMX0PH1_01M0AE4T3H9DR16XEDWTB8BM2V",
        "status": "identified",
        "body": "From ~07:00 UTC, a small percentage of inbound Twilio calls failed to connect due to a configuration error on our side. Affected callers were unable to connect to an agent; outbound calls and other traffic were unaffected. The change has been rolled back and calls have been connecting normally since ~11:00 UTC. No customer action needed.",
        "createdAt": "2026-08-18T12:39:37+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01M0AE4T3HKA8W8RV40CMX0PH1_01M0AEC04V0RNHH3F2KQ3R732V",
        "status": "resolved",
        "body": "Inbound calls are currently operational.",
        "createdAt": "2026-08-18T12:43:32+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}