{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T04:11:22.083Z"
  },
  "data": {
    "id": "incident_statuspage_elevenlabs_01M48C36FW1EZ6FFQYEXJKMT2Y",
    "slug": "elevenlabs-eu-agents-disruption-in-sip-calls-2026-10-06",
    "title": "EU Agents disruption in SIP calls",
    "summary": "EU Agents disruption in SIP calls",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-06T10:28:05+00:00",
    "updatedAt": "2026-10-06T20:56:00+00:00",
    "resolvedAt": "2026-10-06T12:51:21+00:00",
    "provider": {
      "slug": "elevenlabs",
      "name": "ElevenLabs"
    },
    "affectedServices": [
      {
        "slug": "elevenlabs-agents",
        "name": "Conversational AI"
      }
    ],
    "links": {
      "html": "/incidents/elevenlabs-eu-agents-disruption-in-sip-calls-2026-10-06",
      "api": "/api/v1/incidents/elevenlabs-eu-agents-disruption-in-sip-calls-2026-10-06",
      "providerHtml": "/providers/elevenlabs",
      "alerts": "https://outagedeck.com/account?stack=elevenlabs&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "ElevenLabs reported a major event for the affected tracked services.",
    "source": {
      "id": "source_elevenlabs_status",
      "kind": "official_api",
      "name": "ElevenLabs Status",
      "checkedAt": "2026-10-11T04:05:02.341+00:00",
      "stale": false,
      "officialUrl": "https://status.elevenlabs.io/",
      "statusPageUrl": "https://status.elevenlabs.io/"
    },
    "updates": [
      {
        "id": "update_statuspage_elevenlabs_01M48C36FW1EZ6FFQYEXJKMT2Y_01M48C36FW5E69HMNN9WD3NG4X",
        "status": "investigating",
        "body": "We're currently investigating disruptions in SIP calls in our EU residency.",
        "createdAt": "2026-10-06T10:28:05+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01M48C36FW1EZ6FFQYEXJKMT2Y_01M48F5459S08QAA2SD874FXFN",
        "status": "investigating",
        "body": "We are still investigating. We will continue posting updates as more information becomes available",
        "createdAt": "2026-10-06T11:21:34+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01M48C36FW1EZ6FFQYEXJKMT2Y_01M48HJXA3KXAG5QZ1M6QXFTRA",
        "status": "investigating",
        "body": "We are currently still investigating. We will post updates here as soon as more information becomes available",
        "createdAt": "2026-10-06T12:04:03+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01M48C36FW1EZ6FFQYEXJKMT2Y_01M48J6AWBD48D51WRK2V1V701",
        "status": "monitoring",
        "body": "Error rates have returned to normal. We're currently monitoring the situation to confirm that the issue has been resolved",
        "createdAt": "2026-10-06T12:14:40+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01M48C36FW1EZ6FFQYEXJKMT2Y_01M48M9GSCHZK30KSB7APCMG9W",
        "status": "resolved",
        "body": " The issue has been resolved. EU SIP services are operational and stable. ",
        "createdAt": "2026-10-06T12:51:21+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}