{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T04:09:38.482Z"
  },
  "data": {
    "id": "incident_statuspage_elevenlabs_01M4E1HC38AYN544QVC704X0FS",
    "slug": "elevenlabs-agent-sip-conversation-disruption-2026-10-08",
    "title": "Agent SIP Conversation Disruption",
    "summary": "Agent SIP Conversation Disruption",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-08T15:00:00+00:00",
    "updatedAt": "2026-10-08T15:43:58+00:00",
    "resolvedAt": "2026-10-08T15:43:58+00:00",
    "provider": {
      "slug": "elevenlabs",
      "name": "ElevenLabs"
    },
    "affectedServices": [
      {
        "slug": "elevenlabs-agents",
        "name": "Conversational AI"
      }
    ],
    "links": {
      "html": "/incidents/elevenlabs-agent-sip-conversation-disruption-2026-10-08",
      "api": "/api/v1/incidents/elevenlabs-agent-sip-conversation-disruption-2026-10-08",
      "providerHtml": "/providers/elevenlabs",
      "alerts": "https://outagedeck.com/account?stack=elevenlabs&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "ElevenLabs reported a major event for the affected tracked services.",
    "source": {
      "id": "source_elevenlabs_status",
      "kind": "official_api",
      "name": "ElevenLabs Status",
      "checkedAt": "2026-10-11T04:05:02.341+00:00",
      "stale": false,
      "officialUrl": "https://status.elevenlabs.io/",
      "statusPageUrl": "https://status.elevenlabs.io/"
    },
    "updates": [
      {
        "id": "update_statuspage_elevenlabs_01M4E1HC38AYN544QVC704X0FS_01M4E1HC38VTHCM2M8Z3EMRNY0",
        "status": "investigating",
        "body": "We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.",
        "createdAt": "2026-10-08T15:19:02+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01M4E1HC38AYN544QVC704X0FS_01M4E2Z14FEBWQNTBR9JHSV35Q",
        "status": "resolved",
        "body": "We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.",
        "createdAt": "2026-10-08T15:43:58+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}