{
  "meta": {
    "version": "v1",
    "pricing": {
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        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
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    "generatedAt": "2026-07-22T20:01:21.574Z"
  },
  "data": {
    "id": "incident_statuspage_elastic_smjrp2sp71md",
    "slug": "elastic-metering-issue-with-elastic-cloud-hosted-deployments-2026-07-21",
    "title": "Metering issue with Elastic Cloud Hosted Deployments",
    "summary": "Metering issue with Elastic Cloud Hosted Deployments",
    "status": "investigating",
    "severity": "major",
    "startedAt": "2026-07-21T14:24:05.75+00:00",
    "updatedAt": "2026-07-22T10:49:34.626+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "elastic",
      "name": "Elastic Cloud"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/elastic-metering-issue-with-elastic-cloud-hosted-deployments-2026-07-21",
      "api": "/api/v1/incidents/elastic-metering-issue-with-elastic-cloud-hosted-deployments-2026-07-21",
      "providerHtml": "/providers/elastic"
    },
    "impactSummary": "Elastic Cloud reported a major event for the affected tracked services.",
    "source": {
      "id": "source_elastic_status",
      "kind": "official_api",
      "name": "Elastic Cloud Status",
      "checkedAt": "2026-07-22T19:55:06.476+00:00",
      "officialUrl": "https://status.elastic.co",
      "statusPageUrl": "https://status.elastic.co"
    },
    "updates": [
      {
        "id": "update_statuspage_elastic_smjrp2sp71md_pb62w06l743v",
        "status": "investigating",
        "body": "We have identified an issue with our metering of Instance Capacity for Hosted Deployments that affects a subset of customers. \nWe currently believe the impact to be limited to a small number of customers but are still working to identify and correct all occurrences of this issue. We will proactively issue billing corrections where necessary.",
        "createdAt": "2026-07-21T14:24:05.829+00:00"
      },
      {
        "id": "update_statuspage_elastic_smjrp2sp71md_658z5b9dt7vf",
        "status": "investigating",
        "body": "We are still investigating the metering issue impacting a small number of customers. We will proactively issue billing corrections where necessary.\n\nWe'll provide another update when new information is available.",
        "createdAt": "2026-07-21T23:15:24.517+00:00"
      },
      {
        "id": "update_statuspage_elastic_smjrp2sp71md_6ss5zrkh1kzr",
        "status": "investigating",
        "body": "We are still investigating the metering issue impacting a small number of customers.\n\nWe'll provide a further update when new information is available.",
        "createdAt": "2026-07-22T10:49:34.622+00:00"
      }
    ],
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}