{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-22T20:05:26.965Z"
  },
  "data": {
    "id": "incident_statuspage_elastic_9hw1v7rnpwcg",
    "slug": "elastic-elastic-cloud-email-mfa-delivery-delays-gmail-2026-07-21",
    "title": "Elastic Cloud - Email MFA Delivery Delays (Gmail)",
    "summary": "Elastic Cloud - Email MFA Delivery Delays (Gmail)",
    "status": "monitoring",
    "severity": "major",
    "startedAt": "2026-07-21T09:36:40.296+00:00",
    "updatedAt": "2026-07-21T23:10:09.27+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "elastic",
      "name": "Elastic Cloud"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/elastic-elastic-cloud-email-mfa-delivery-delays-gmail-2026-07-21",
      "api": "/api/v1/incidents/elastic-elastic-cloud-email-mfa-delivery-delays-gmail-2026-07-21",
      "providerHtml": "/providers/elastic"
    },
    "impactSummary": "Elastic Cloud reported a major event for the affected tracked services.",
    "source": {
      "id": "source_elastic_status",
      "kind": "official_api",
      "name": "Elastic Cloud Status",
      "checkedAt": "2026-07-22T19:55:06.476+00:00",
      "officialUrl": "https://status.elastic.co",
      "statusPageUrl": "https://status.elastic.co"
    },
    "updates": [
      {
        "id": "update_statuspage_elastic_9hw1v7rnpwcg_m2yqsnycs3d1",
        "status": "investigating",
        "body": "We are currently investigating an issue affecting multi-factor authentication (MFA) via email for Elastic Cloud users with Gmail accounts. Affected users may experience long delays or failures when receiving their email MFA code.\n\nAvailable Workarounds:\n- Use an alternative MFA factor if registered (Authenticator App / TOTP or WebAuthn).\n- Authenticate using the \"Log in with Google\" social login button.\n\nNote: API Key access to your projects and deployments remains fully operational.\nWe are actively collaborating with our partners to resolve this issue and will provide an update as soon as we can.",
        "createdAt": "2026-07-21T09:36:40.362+00:00"
      },
      {
        "id": "update_statuspage_elastic_9hw1v7rnpwcg_86dyqc50y6wy",
        "status": "investigating",
        "body": "Update: This incident is still ongoing and we are continuing to investigate.\n\nWe are currently investigating an issue affecting multi-factor authentication (MFA) via email for Elastic Cloud users with Gmail accounts. Affected users may experience long delays or failures when receiving their email MFA code.\n\nAvailable Workarounds:\n- Use an alternative MFA factor if registered (Authenticator App / TOTP or WebAuthn).\n- Authenticate using the \"Log in with Google\" social login button.\n\nNote: API Key access to your projects and deployments remains fully operational.\nWe are actively collaborating with our partners to resolve this issue and will provide an update as soon as we can.",
        "createdAt": "2026-07-21T10:56:02.828+00:00"
      },
      {
        "id": "update_statuspage_elastic_9hw1v7rnpwcg_qz1bvwcwggfw",
        "status": "investigating",
        "body": "Update: This incident is still ongoing and we are continuing to investigate.",
        "createdAt": "2026-07-21T14:25:40.498+00:00"
      },
      {
        "id": "update_statuspage_elastic_9hw1v7rnpwcg_1rw1swz73x11",
        "status": "monitoring",
        "body": "Delivery delays have been mitigated. We will continue to monitor to ensure delivery remains stable.",
        "createdAt": "2026-07-21T23:10:09.255+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}