{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T01:39:30.025Z"
  },
  "data": {
    "id": "incident_statuspage_elastic_rr6xq11pgm66",
    "slug": "elastic-elastic-cloud-account-verification-and-mfa-emails-may-be-delayed-2026-01-23",
    "title": "Elastic Cloud account verification and MFA emails may be delayed",
    "summary": "Elastic Cloud account verification and MFA emails may be delayed",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-01-23T01:10:44.063+00:00",
    "updatedAt": "2026-01-23T07:31:27.156+00:00",
    "resolvedAt": "2026-01-23T07:31:27.139+00:00",
    "provider": {
      "slug": "elastic",
      "name": "Elastic Cloud"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/elastic-elastic-cloud-account-verification-and-mfa-emails-may-be-delayed-2026-01-23",
      "api": "/api/v1/incidents/elastic-elastic-cloud-account-verification-and-mfa-emails-may-be-delayed-2026-01-23",
      "providerHtml": "/providers/elastic"
    },
    "impactSummary": "Elastic Cloud reported a major event for the affected tracked services.",
    "source": {
      "id": "source_elastic_status",
      "kind": "official_api",
      "name": "Elastic Cloud Status",
      "checkedAt": "2026-07-13T01:35:02.073+00:00",
      "officialUrl": "https://status.elastic.co",
      "statusPageUrl": "https://status.elastic.co"
    },
    "updates": [
      {
        "id": "update_statuspage_elastic_rr6xq11pgm66_bggzjtrdhlzh",
        "status": "monitoring",
        "body": "Some Elastic Cloud customers may be experiencing issues with receiving emails for account verification and MFA due to an upstream third-party incident. We are actively monitoring this and will post periodic updates or as new information becomes available.",
        "createdAt": "2026-01-23T01:10:44.13+00:00"
      },
      {
        "id": "update_statuspage_elastic_rr6xq11pgm66_kzzrg7z74m39",
        "status": "monitoring",
        "body": "We are continuing to monitor the status of the upstream provider's incident. We will continue to post periodic updates or as new information becomes available.",
        "createdAt": "2026-01-23T03:55:48.739+00:00"
      },
      {
        "id": "update_statuspage_elastic_rr6xq11pgm66_j0ypzv2slwk2",
        "status": "resolved",
        "body": "We have completed our work to restore service to Elastic Cloud email and MFA services. The upstream third-party incident that was affecting account verification and MFA emails has been resolved, and all systems are now operating normally. We have confirmed that email delivery has returned to expected levels.",
        "createdAt": "2026-01-23T07:31:27.139+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}