{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-24T17:19:19.992Z"
  },
  "data": {
    "id": "incident_statuspage_elastic_x522yx02qbft",
    "slug": "elastic-403-error-when-trying-to-access-autoops-in-newly-created-serverless-2026-10-22-yx02qbft",
    "title": "403 error when trying to access Autoops in newly created serverless projects",
    "summary": "403 error when trying to access Autoops in newly created serverless projects",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-22T11:19:18.571+00:00",
    "updatedAt": "2026-10-22T20:50:02.321+00:00",
    "resolvedAt": "2026-10-22T20:50:02.285+00:00",
    "provider": {
      "slug": "elastic",
      "name": "Elastic Cloud"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/elastic-403-error-when-trying-to-access-autoops-in-newly-created-serverless-2026-10-22-yx02qbft",
      "api": "/api/v1/incidents/elastic-403-error-when-trying-to-access-autoops-in-newly-created-serverless-2026-10-22-yx02qbft",
      "providerHtml": "/providers/elastic",
      "alerts": "https://outagedeck.com/account?stack=elastic&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Elastic Cloud reported a major event for the affected tracked services.",
    "source": {
      "id": "source_elastic_status",
      "kind": "official_api",
      "name": "Elastic Cloud Status",
      "checkedAt": "2026-10-24T17:10:09.826+00:00",
      "stale": false,
      "officialUrl": "https://status.elastic.co",
      "statusPageUrl": "https://status.elastic.co"
    },
    "updates": [
      {
        "id": "update_statuspage_elastic_x522yx02qbft_2t62549dc5v1",
        "status": "investigating",
        "body": "We are investigating an issue affecting AutoOps for newly created accounts in the AWS us-east-1 region. Accounts created after 00:00 UTC on October 22, 2026 may be unable to access AutoOps and may see an error (HTTP 403) when opening it.\n\nElastic Cloud Hosted: AutoOps is not available for affected new accounts.\nElastic Cloud Serverless: AutoOps is not available for affected new accounts.\n\nExisting deployments and projects, and all other Elastic Cloud functionality, are not affected. Our engineering teams are working to identify the cause and restore access.\n\nWe will provide the next update within 60 minutes, or sooner if there is a significant change",
        "createdAt": "2026-10-22T11:19:18.654+00:00"
      },
      {
        "id": "update_statuspage_elastic_x522yx02qbft_6y4dmnt7148w",
        "status": "identified",
        "body": "We have identified the cause of the issue affecting AutoOps and are deploying a fix.\n\nElastic Cloud Hosted and Elastic Cloud Serverless: Customers who created a new account in the AWS us-east-1 region since approximately 00:30 UTC on October 22, 2026 were unable to access AutoOps and may have seen an error (HTTP 403) when opening it. The fix is rolling out now, and we expect the situation to be fully resolved by 13:00 UTC.\n\nExisting deployments and projects, and all other Elastic Cloud functionality, are not affected.",
        "createdAt": "2026-10-22T12:00:50.955+00:00"
      },
      {
        "id": "update_statuspage_elastic_x522yx02qbft_dzd5n11mvrsl",
        "status": "resolved",
        "body": "We resolved the issue affecting AutoOps at 12:30 UTC.\n\nElastic Cloud Hosted and Elastic Cloud Serverless: Customers who created a new account in the AWS us-east-1 region since approximately 00:30 UTC on October 22, 2026 were unable to access AutoOps and may have seen an error (HTTP 403) when opening it.",
        "createdAt": "2026-10-22T20:50:02.285+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}