{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-24T10:20:17.861Z"
  },
  "data": {
    "id": "incident_statuspage_duo_rqggjvbqfld0",
    "slug": "duo-service-outage-on-duo81-2026-03-02",
    "title": "Service Outage on DUO81",
    "summary": "Service Outage on DUO81",
    "status": "resolved",
    "severity": "critical",
    "startedAt": "2026-03-02T08:30:50.882+00:00",
    "updatedAt": "2026-03-03T23:46:57.496+00:00",
    "resolvedAt": "2026-03-03T23:46:57.479+00:00",
    "provider": {
      "slug": "duo",
      "name": "Cisco Duo"
    },
    "affectedServices": [
      {
        "slug": "duo-admin",
        "name": "Admin Panel"
      },
      {
        "slug": "duo-authentication",
        "name": "Authentication & SSO"
      },
      {
        "slug": "duo-push",
        "name": "Push & passcode delivery"
      }
    ],
    "links": {
      "html": "/incidents/duo-service-outage-on-duo81-2026-03-02",
      "api": "/api/v1/incidents/duo-service-outage-on-duo81-2026-03-02",
      "providerHtml": "/providers/duo"
    },
    "impactSummary": "Cisco Duo reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_duo_status",
      "kind": "official_status_page",
      "name": "Duo Status",
      "checkedAt": "2026-07-23T12:00:00Z",
      "officialUrl": "https://status.duo.com",
      "statusPageUrl": "https://status.duo.com"
    },
    "updates": [
      {
        "id": "update_statuspage_duo_rqggjvbqfld0_5y85td46j081",
        "status": "investigating",
        "body": "We are currently investigating a service degradation on our DUO81 deployment and are working to restore services as soon as possible.",
        "createdAt": "2026-03-02T08:30:51.169+00:00"
      },
      {
        "id": "update_statuspage_duo_rqggjvbqfld0_pfpfwq761zdl",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-03-02T08:31:21.635+00:00"
      },
      {
        "id": "update_statuspage_duo_rqggjvbqfld0_4yjtwzvk1yn8",
        "status": "identified",
        "body": "We have isolated the issue to a regional outage and are working with our partners to alleviate the degraded performance.",
        "createdAt": "2026-03-02T09:01:11.076+00:00"
      },
      {
        "id": "update_statuspage_duo_rqggjvbqfld0_6v06mwd7dg6k",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-03-02T09:01:18.514+00:00"
      },
      {
        "id": "update_statuspage_duo_rqggjvbqfld0_24071kh3wsn0",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-03-02T14:00:13.883+00:00"
      },
      {
        "id": "update_statuspage_duo_rqggjvbqfld0_s248n1thn4pn",
        "status": "identified",
        "body": "Our cloud provider is responding to a power outage at a primary data center that continues to cause elevated error rates and connectivity issues across the region. While early signs of recovery were observed, the provider has since confirmed the impact is ongoing. Full restoration and environment stability are expected to take several hours. \n\nWe will provide our next update within 6 hours.",
        "createdAt": "2026-03-02T14:44:09.333+00:00"
      },
      {
        "id": "update_statuspage_duo_rqggjvbqfld0_fwgpqrh478bl",
        "status": "identified",
        "body": "We remain in active coordination with our cloud service provider as they work to resolve a power outage affecting a primary data center. Connectivity issues and elevated error rates across the region will persist until power has been fully restored. The provider has indicated that full restoration and environment stabilization may take a day or more.",
        "createdAt": "2026-03-02T20:27:48.802+00:00"
      },
      {
        "id": "update_statuspage_duo_rqggjvbqfld0_p6dc3kqcjwjp",
        "status": "identified",
        "body": "As previously communicated, a major power and connectivity outage at a third-party data center in the UAE operated by a third-party vendor has impacted Cisco Duo functionality in the region. Our engineering teams have worked continuously to implement local mitigations, but the persistent instability of the regional infrastructure has required more comprehensive measures to ensure business continuity.  \n\nTo fully resolve these issues and restore service stability, Cisco Duo has officially initiated its Disaster Recovery (DR) process. This involves transitioning critical service dependencies and user data away from the affected UAE region to secure, high-availability data centers.",
        "createdAt": "2026-03-03T19:18:51.631+00:00"
      },
      {
        "id": "update_statuspage_duo_rqggjvbqfld0_z6qk17t97qpb",
        "status": "resolved",
        "body": "The service outage affecting DUO81 has been resolved. \nAll impacted customers have been successfully migrated to an alternative Duo deployment. \nThis migration has restored full service functionality for all affected users.",
        "createdAt": "2026-03-03T23:46:57.479+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}