{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-24T11:08:39.065Z"
  },
  "data": {
    "id": "incident_statuspage_duo_cmcggmg964fn",
    "slug": "duo-duo-phone-call-authentication-failure-for-us-based-carriers-2026-03-22-gmg964fn",
    "title": "Duo Phone Call Authentication Failure for US Based Carriers",
    "summary": "Duo Phone Call Authentication Failure for US Based Carriers",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-03-22T17:18:21+00:00",
    "updatedAt": "2026-03-22T20:33:37.212+00:00",
    "resolvedAt": "2026-03-22T20:33:37.195+00:00",
    "provider": {
      "slug": "duo",
      "name": "Cisco Duo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/duo-duo-phone-call-authentication-failure-for-us-based-carriers-2026-03-22-gmg964fn",
      "api": "/api/v1/incidents/duo-duo-phone-call-authentication-failure-for-us-based-carriers-2026-03-22-gmg964fn",
      "providerHtml": "/providers/duo"
    },
    "impactSummary": "Cisco Duo reported a none event for the affected tracked services.",
    "source": {
      "id": "source_duo_status",
      "kind": "official_api",
      "name": "Duo Status",
      "checkedAt": "2026-07-24T11:00:50.042+00:00",
      "officialUrl": "https://status.duo.com",
      "statusPageUrl": "https://status.duo.com"
    },
    "updates": [
      {
        "id": "update_statuspage_duo_cmcggmg964fn_8v5km5xnxrxm",
        "status": "investigating",
        "body": "We are currently investigating an issue causing VOIP authentication failures in all the deployments in the US region and are working to correct the issue as soon as possible. At this time please use alternative authentication methods such as Duo Mobile Push, or SMS passcodes.\n\nA list of all other alternative authentication methods can be found here:\nhttps://duo.com/docs/policy#authentication-methods\n\nPlease check back here or subscribe to updates for any changes.",
        "createdAt": "2026-03-22T17:18:21.857+00:00"
      },
      {
        "id": "update_statuspage_duo_cmcggmg964fn_hs9v1fnpnk94",
        "status": "investigating",
        "body": "We are observing a recovery in voice call processing across the U.S. and are continuing to investigate the root cause of this impact.",
        "createdAt": "2026-03-22T19:13:47.123+00:00"
      },
      {
        "id": "update_statuspage_duo_cmcggmg964fn_vt6fcq7ygm1w",
        "status": "monitoring",
        "body": "We are now observing high rates of success of VoIP authentication. We will continue to monitor the situation.",
        "createdAt": "2026-03-22T20:00:19.573+00:00"
      },
      {
        "id": "update_statuspage_duo_cmcggmg964fn_xjk5prr8q44c",
        "status": "resolved",
        "body": "VoIP authentication has returned to normal operation with sustained success rates observed.",
        "createdAt": "2026-03-22T20:33:37.195+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}