{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-23T09:51:42.127Z"
  },
  "data": {
    "id": "incident_statuspage_duo_97s2l6qlm8m8",
    "slug": "duo-duo-phone-call-authentication-failure-for-us-based-carriers-2026-03-22",
    "title": "Duo Phone Call Authentication Failure for US Based Carriers",
    "summary": "Duo Phone Call Authentication Failure for US Based Carriers",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-03-22T22:13:19.678+00:00",
    "updatedAt": "2026-03-23T02:23:37.654+00:00",
    "resolvedAt": "2026-03-23T02:23:37.639+00:00",
    "provider": {
      "slug": "duo",
      "name": "Cisco Duo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/duo-duo-phone-call-authentication-failure-for-us-based-carriers-2026-03-22",
      "api": "/api/v1/incidents/duo-duo-phone-call-authentication-failure-for-us-based-carriers-2026-03-22",
      "providerHtml": "/providers/duo"
    },
    "impactSummary": "Cisco Duo reported a none event for the affected tracked services.",
    "source": {
      "id": "source_duo_status",
      "kind": "official_api",
      "name": "Duo Status",
      "checkedAt": "2026-07-23T09:45:02.856+00:00",
      "officialUrl": "https://status.duo.com",
      "statusPageUrl": "https://status.duo.com"
    },
    "updates": [
      {
        "id": "update_statuspage_duo_97s2l6qlm8m8_7rywygjv0t5l",
        "status": "investigating",
        "body": "We are currently observing a recurrence of the issue causing VOIP authentication failures in all deployments in the US region. We are working to correct the issue as soon as possible. While we work to resolve this, please use alternative authentication methods such as Duo Mobile Push, SMS passcodes etc.\n\nA full list of available authentication methods can be found here:\nhttps://duo.com/docs/policy#authentication-methods",
        "createdAt": "2026-03-22T22:13:19.745+00:00"
      },
      {
        "id": "update_statuspage_duo_97s2l6qlm8m8_qd5nlhzbqqzv",
        "status": "monitoring",
        "body": "We are now observing high rates of success of VoIP authentication. The issue appears to be resolved but we will continue to monitor the situation.",
        "createdAt": "2026-03-23T00:01:14.955+00:00"
      },
      {
        "id": "update_statuspage_duo_97s2l6qlm8m8_mg65fflf5zms",
        "status": "resolved",
        "body": "VoIP authentication has returned to normal operation with sustained success rates observed.",
        "createdAt": "2026-03-23T02:23:37.639+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}