{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-23T09:51:11.057Z"
  },
  "data": {
    "id": "incident_statuspage_duo_f16dry2zhlbl",
    "slug": "duo-all-deployments-ai-assistant-outage-for-new-users-2026-02-18",
    "title": "[All Deployments] AI Assistant Outage for new users",
    "summary": "[All Deployments] AI Assistant Outage for new users",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-02-18T18:28:00.264+00:00",
    "updatedAt": "2026-02-19T01:31:11.899+00:00",
    "resolvedAt": "2026-02-19T01:31:11.877+00:00",
    "provider": {
      "slug": "duo",
      "name": "Cisco Duo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/duo-all-deployments-ai-assistant-outage-for-new-users-2026-02-18",
      "api": "/api/v1/incidents/duo-all-deployments-ai-assistant-outage-for-new-users-2026-02-18",
      "providerHtml": "/providers/duo"
    },
    "impactSummary": "Cisco Duo reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_duo_status",
      "kind": "official_api",
      "name": "Duo Status",
      "checkedAt": "2026-07-23T09:45:02.856+00:00",
      "officialUrl": "https://status.duo.com",
      "statusPageUrl": "https://status.duo.com"
    },
    "updates": [
      {
        "id": "update_statuspage_duo_f16dry2zhlbl_0x81b1xnlg99",
        "status": "investigating",
        "body": "We are investigating an issue causing failures when administrators attempt to access the AI Assistant for the first time. Any administrators who have used the Assistant before should still be able to at this time.",
        "createdAt": "2026-02-18T18:28:01.761+00:00"
      },
      {
        "id": "update_statuspage_duo_f16dry2zhlbl_zjlnf7mhr5n6",
        "status": "identified",
        "body": "We have identified the issue causing failures when administrators attempt to access the AI Assistant for the first time and are working to deploy a fix at this time.",
        "createdAt": "2026-02-18T19:48:22.555+00:00"
      },
      {
        "id": "update_statuspage_duo_f16dry2zhlbl_bt760jfzvmm3",
        "status": "resolved",
        "body": "The issue causing the failures for administrators access of the AI Assistant is now resolved and full functionality is restored.\n\nWe will be posting a root-cause analysis (RCA) here once our engineering team has finished its thorough investigation of the issue.",
        "createdAt": "2026-02-19T01:31:11.877+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}