{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-09T01:13:46.378Z"},"data":{"id":"incident_statuspage_dropbox_fwxx258qmr7b","slug":"dropbox-dropbox-desktop-application-may-not-be-working-as-expected-2024-04-24","title":"Dropbox desktop application may not be working as expected","summary":"Dropbox desktop application may not be working as expected","status":"resolved","severity":"minor","startedAt":"2024-04-24T15:30:53.839+00:00","updatedAt":"2024-04-27T01:58:11.448+00:00","resolvedAt":"2024-04-27T01:58:11.435+00:00","provider":{"slug":"dropbox","name":"Dropbox"},"affectedServices":[{"slug":"dropbox-sync","name":"File Sync & Apps"}],"links":{"html":"/incidents/dropbox-dropbox-desktop-application-may-not-be-working-as-expected-2024-04-24","api":"/api/v1/incidents/dropbox-dropbox-desktop-application-may-not-be-working-as-expected-2024-04-24","providerHtml":"/providers/dropbox"},"impactSummary":"Dropbox reported a minor event for the affected tracked services.","source":{"id":"source_dropbox_status","kind":"official_api","name":"Dropbox Status","checkedAt":"2026-07-09T01:10:22.297+00:00","officialUrl":"http://status.dropbox.com","statusPageUrl":"http://status.dropbox.com"},"updates":[{"id":"update_statuspage_dropbox_fwxx258qmr7b_68btryfnqpmz","status":"investigating","body":"Dropbox desktop application may not be starting up as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.","createdAt":"2024-04-24T15:30:53.905+00:00"},{"id":"update_statuspage_dropbox_fwxx258qmr7b_ycv36ndf9wj5","status":"identified","body":"The problem has been identified as occurring when launching the Dropbox Desktop app without network connectivity. For most users, restarting the desktop app after connecting to a network should resolve the issue.","createdAt":"2024-04-24T16:24:04.349+00:00"},{"id":"update_statuspage_dropbox_fwxx258qmr7b_rzx7mjp0jpzz","status":"identified","body":"We are continuing to work on a fix for this issue.","createdAt":"2024-04-25T08:36:56.219+00:00"},{"id":"update_statuspage_dropbox_fwxx258qmr7b_w4g1mb8qkq83","status":"identified","body":"We are continuing to work on a fix for this issue.","createdAt":"2024-04-26T02:22:47.479+00:00"},{"id":"update_statuspage_dropbox_fwxx258qmr7b_vtgtzg19xnkl","status":"resolved","body":"This incident has been resolved.","createdAt":"2024-04-27T01:58:11.435+00:00"}],"access":{"plan":"public","keyed":false}}}