{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T11:13:03.888Z"
  },
  "data": {
    "id": "incident_statuspage_docusign_8wjbq7zlmgbj",
    "slug": "docusign-users-may-experience-document-report-failures-and-loading-delays-in-the-2026-05-14-q7zlmgbj",
    "title": "Users may experience document report failures and loading delays in the EU11 and EU21 sites (incident 4863)",
    "summary": "Users may experience document report failures and loading delays in the EU11 and EU21 sites (incident 4863)",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-14T18:45:41.169+00:00",
    "updatedAt": "2026-05-14T20:03:18.125+00:00",
    "resolvedAt": "2026-05-14T20:03:18.112+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/docusign-users-may-experience-document-report-failures-and-loading-delays-in-the-2026-05-14-q7zlmgbj",
      "api": "/api/v1/incidents/docusign-users-may-experience-document-report-failures-and-loading-delays-in-the-2026-05-14-q7zlmgbj",
      "providerHtml": "/providers/docusign"
    },
    "impactSummary": "Docusign reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-07-13T11:10:17.412+00:00",
      "officialUrl": "https://status.docusign.com",
      "statusPageUrl": "https://status.docusign.com"
    },
    "updates": [
      {
        "id": "update_statuspage_docusign_8wjbq7zlmgbj_bcl73mgvh91q",
        "status": "investigating",
        "body": "We are currently investigating this issue.",
        "createdAt": "2026-05-14T18:45:41.333+00:00"
      },
      {
        "id": "update_statuspage_docusign_8wjbq7zlmgbj_4mdzghyfdjx9",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-05-14T19:23:56.275+00:00"
      },
      {
        "id": "update_statuspage_docusign_8wjbq7zlmgbj_12r2p3pdfdjg",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-05-14T19:54:26.015+00:00"
      },
      {
        "id": "update_statuspage_docusign_8wjbq7zlmgbj_6qf5nchhdrwr",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-05-14T20:03:18.112+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}