{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T18:48:52.148Z"
  },
  "data": {
    "id": "incident_statuspage_docusign_m008btrwn8cg",
    "slug": "docusign-users-downloading-archived-document-zip-files-may-see-missing-official-2026-06-18-btrwn8cg",
    "title": "Users downloading archived document ZIP files may see missing official Docusign platform seals (Incident 5139)",
    "summary": "Users downloading archived document ZIP files may see missing official Docusign platform seals (Incident 5139)",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-06-18T22:43:00+00:00",
    "updatedAt": "2026-06-25T19:07:48.38+00:00",
    "resolvedAt": "2026-06-25T19:07:48.338+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/docusign-users-downloading-archived-document-zip-files-may-see-missing-official-2026-06-18-btrwn8cg",
      "api": "/api/v1/incidents/docusign-users-downloading-archived-document-zip-files-may-see-missing-official-2026-06-18-btrwn8cg",
      "providerHtml": "/providers/docusign",
      "alerts": "https://outagedeck.com/account?stack=docusign&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Docusign reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-10-11T18:45:06.878+00:00",
      "stale": false,
      "officialUrl": "https://health.docusign.com/status",
      "statusPageUrl": "https://health.docusign.com/status"
    },
    "updates": [
      {
        "id": "update_statuspage_docusign_m008btrwn8cg_jg3v3y4ybrzz",
        "status": "identified",
        "body": "An issue has been identified where documents downloaded via archived ZIP files with \"masked fields\" enabled are missing their Docusign platform seals. A fix is underway. We will provide an update upon resolution.\n\nTarget Fix Date: June 23, 2026\n\nTemporary Workaround: Download documents individually rather than as an archived ZIP file to ensure platform seals are successfully applied.",
        "createdAt": "2026-06-18T22:43:41.19+00:00"
      },
      {
        "id": "update_statuspage_docusign_m008btrwn8cg_slnfm30x3xr7",
        "status": "identified",
        "body": "The fix is still in progress and being deployed. We will provide an update upon resolution.",
        "createdAt": "2026-06-24T13:15:56.058+00:00"
      },
      {
        "id": "update_statuspage_docusign_m008btrwn8cg_w0f1tbng045t",
        "status": "resolved",
        "body": "The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.",
        "createdAt": "2026-06-25T19:07:48.338+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}