{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T13:52:22.817Z"
  },
  "data": {
    "id": "incident_statuspage_docusign_spqxs0k53zny",
    "slug": "docusign-some-customers-may-experience-latencies-sending-and-signing-in-na1-and-2026-05-18-s0k53zny",
    "title": "Some customers may experience latencies sending and signing in NA1 and NA3 (Incident-4902)",
    "summary": "Some customers may experience latencies sending and signing in NA1 and NA3 (Incident-4902)",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-18T17:55:32.988+00:00",
    "updatedAt": "2026-05-18T18:31:19.476+00:00",
    "resolvedAt": "2026-05-18T18:20:37+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/docusign-some-customers-may-experience-latencies-sending-and-signing-in-na1-and-2026-05-18-s0k53zny",
      "api": "/api/v1/incidents/docusign-some-customers-may-experience-latencies-sending-and-signing-in-na1-and-2026-05-18-s0k53zny",
      "providerHtml": "/providers/docusign"
    },
    "impactSummary": "Docusign reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-07-13T13:50:15.954+00:00",
      "officialUrl": "https://status.docusign.com",
      "statusPageUrl": "https://status.docusign.com"
    },
    "updates": [
      {
        "id": "update_statuspage_docusign_spqxs0k53zny_1qf80l3y1tj6",
        "status": "investigating",
        "body": "We are currently investigating this issue.",
        "createdAt": "2026-05-18T17:55:33.089+00:00"
      },
      {
        "id": "update_statuspage_docusign_spqxs0k53zny_qgt3pvl20j94",
        "status": "resolved",
        "body": "The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.\n\nSome customers may experience latencies sending and signing in NA1 and NA3 from 2026-05-18 05:29 PM UTC until 2026-05-18 06:10 PM UTC.",
        "createdAt": "2026-05-18T18:20:37.802+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}