{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-21T21:32:23.073Z"
  },
  "data": {
    "id": "incident_docusign_9243b41454d254e3a1d0f17826cc04c5",
    "slug": "docusign-signing-and-login-unavailable-for-docusign-france-customers-incident-2026-10-21-26cc04c5",
    "title": "Signing and login unavailable for Docusign France customers (Incident 5945)",
    "summary": "Signing and login unavailable for Docusign France customers (Incident 5945)",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-10-21T17:51:13.437855+00:00",
    "updatedAt": "2026-10-21T17:52:11.940152+00:00",
    "resolvedAt": "2026-10-21T17:51:13.437855+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/docusign-signing-and-login-unavailable-for-docusign-france-customers-incident-2026-10-21-26cc04c5",
      "api": "/api/v1/incidents/docusign-signing-and-login-unavailable-for-docusign-france-customers-incident-2026-10-21-26cc04c5",
      "providerHtml": "/providers/docusign",
      "alerts": "https://outagedeck.com/account?stack=docusign&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Docusign reported service disruption affecting Trusted Service Provider / PROD.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-10-21T21:30:13.123+00:00",
      "stale": false,
      "officialUrl": "https://health.docusign.com/status",
      "statusPageUrl": "https://health.docusign.com/status"
    },
    "updates": [
      {
        "id": "update_docusign_9243b41454d254e3a1d0f17826cc04c5_57517aa572e3f350699632012912159e",
        "status": "resolved",
        "body": "The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.",
        "createdAt": "2026-10-21T17:51:13.437855+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}