{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-07T00:04:31.316Z"
  },
  "data": {
    "id": "incident_docusign_f79ad6733becafac716027e7709dc19b",
    "slug": "docusign-service-disruption-impacting-docusign-products-incident-6171-2026-11-06",
    "title": "Service disruption impacting Docusign products (Incident 6171)",
    "summary": "Service disruption impacting Docusign products (Incident 6171)",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-11-06T21:57:06.181081+00:00",
    "updatedAt": "2026-11-06T22:16:31.621663+00:00",
    "resolvedAt": "2026-11-06T22:16:31.599301+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [
      {
        "slug": "docusign-clm",
        "name": "CLM & Rooms"
      },
      {
        "slug": "docusign-esignature",
        "name": "eSignature"
      }
    ],
    "links": {
      "html": "/incidents/docusign-service-disruption-impacting-docusign-products-incident-6171-2026-11-06",
      "api": "/api/v1/incidents/docusign-service-disruption-impacting-docusign-products-incident-6171-2026-11-06",
      "providerHtml": "/providers/docusign",
      "alerts": "https://outagedeck.com/account?stack=docusign&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Docusign reported service disruption affecting IAM Features / Identify / DEMO, IAM Features / Identify / AU, IAM Features / Identify / CA, IAM Features / Identify / EU, IAM Features / Identify / JP1, IAM Features / Identify / US, CLM / UAT NA11, CLM / EU21, eSignature / DEMO, IAM Features / Agreement Manager / JP1, IAM Features / Agreement Manager / EU, IAM Features / Agreement Manager / AU, IAM Features / Agreement Manager / CA, CLM / S1.AU, eSignature / NA3, eSignature / JP1, IAM Features / Agreement Desk / CA, eSignature / AU, CLM / NA21, eSignature / NA1, IAM Features / Agreement Desk / DEMO, CLM / S1.EU, IAM Features / Agreement Desk / EU, eSignature / NA4, IAM Features / Agreement Desk / JP1, IAM Features / Agreement Manager / US, IAM Features / Agreement Desk / US, CLM / US11, CLM / S1.US, CLM / NA11, eSignature / EU, eSignature / NA2, CLM / US13, IAM Features / Agreement Manager / DEMO, IAM Features / Agreement Desk / AU, CLM / S2.US, CLM / US12, CLM / DEMO S1, eSignature / CA, CLM / EU11, IAM Features / Workspaces / DEMO, IAM Features / Workspaces / AU, IAM Features / Workspaces / CA, IAM Features / Workspaces / JP1, IAM Features / Workspaces / EU, IAM Features / Workspaces / US, IAM Features / Workflow Builder / US, IAM Features / Workflow Builder / JP1, IAM Features / Workflow Builder / EU, IAM Features / Workflow Builder / CA, IAM Features / Workflow Builder / AU, IAM Features / Workflow Builder / DEMO.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-11-07T00:00:12.702+00:00",
      "stale": false,
      "officialUrl": "https://health.docusign.com/status",
      "statusPageUrl": "https://health.docusign.com/status"
    },
    "updates": [
      {
        "id": "update_docusign_f79ad6733becafac716027e7709dc19b_e2922343f50e1522c54e0fe1223010c1",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-11-06T21:57:06.181081+00:00"
      },
      {
        "id": "update_docusign_f79ad6733becafac716027e7709dc19b_4adee8ede37e81f88b7b1a46b52221ed",
        "status": "monitoring",
        "body": "We continue to monitor the environment to ensure stability.",
        "createdAt": "2026-11-06T22:05:49.64523+00:00"
      },
      {
        "id": "update_docusign_f79ad6733becafac716027e7709dc19b_ac23bff54ef06ed0c99e022acb7e8804",
        "status": "resolved",
        "body": "The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.",
        "createdAt": "2026-11-06T22:16:31.599301+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}