{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T13:34:03.970Z"
  },
  "data": {
    "id": "incident_statuspage_docusign_zp6nddnp9x72",
    "slug": "docusign-salesforce-is-experiencing-an-outage-that-may-impact-customers-using-2026-05-21-ddnp9x72",
    "title": "Salesforce is experiencing an outage that may impact customers using the Salesforce integration (Incident-4935)",
    "summary": "Salesforce is experiencing an outage that may impact customers using the Salesforce integration (Incident-4935)",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-21T23:12:01.462+00:00",
    "updatedAt": "2026-05-22T03:54:56.083+00:00",
    "resolvedAt": "2026-05-22T03:54:56.066+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/docusign-salesforce-is-experiencing-an-outage-that-may-impact-customers-using-2026-05-21-ddnp9x72",
      "api": "/api/v1/incidents/docusign-salesforce-is-experiencing-an-outage-that-may-impact-customers-using-2026-05-21-ddnp9x72",
      "providerHtml": "/providers/docusign"
    },
    "impactSummary": "Docusign reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-07-13T13:30:16.763+00:00",
      "officialUrl": "https://status.docusign.com",
      "statusPageUrl": "https://status.docusign.com"
    },
    "updates": [
      {
        "id": "update_statuspage_docusign_zp6nddnp9x72_60kbmdqtx00d",
        "status": "investigating",
        "body": "Salesforce is experiencing an outage that may impact customers using the Salesforce integration. Docusign services are not experiencing any outages at this time. The issue will resolve when Salesforce resolves their outage.",
        "createdAt": "2026-05-21T23:12:01.57+00:00"
      },
      {
        "id": "update_statuspage_docusign_zp6nddnp9x72_pxjfsw1s6fdd",
        "status": "resolved",
        "body": "Salesforce has resolved their incident which may have impacted customers using the Salesforce integration.",
        "createdAt": "2026-05-22T03:54:56.066+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}