{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-12T17:18:53.772Z"
  },
  "data": {
    "id": "incident_docusign_34b70a2cce7a54a08f7e4147a82fd521",
    "slug": "docusign-maintenance-for-clm-customers-on-november-21-2026-at-18-00-utc-maint-2026-11-11-a82fd521",
    "title": "Maintenance for CLM customers on November 21, 2026 at 18:00 UTC (Maint 6216)",
    "summary": "Maintenance for CLM customers on November 21, 2026 at 18:00 UTC (Maint 6216)",
    "status": "investigating",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-11-11T21:37:56.066285+00:00",
    "updatedAt": "2026-11-11T22:19:43.880564+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [
      {
        "slug": "docusign-clm",
        "name": "CLM & Rooms"
      }
    ],
    "links": {
      "html": "/incidents/docusign-maintenance-for-clm-customers-on-november-21-2026-at-18-00-utc-maint-2026-11-11-a82fd521",
      "api": "/api/v1/incidents/docusign-maintenance-for-clm-customers-on-november-21-2026-at-18-00-utc-maint-2026-11-11-a82fd521",
      "providerHtml": "/providers/docusign",
      "alerts": "https://outagedeck.com/account?stack=docusign&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Docusign reported performance degradation affecting CLM / S1.US and it is currently listed as ongoing.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-11-12T17:10:12.846+00:00",
      "stale": false,
      "officialUrl": "https://health.docusign.com/status",
      "statusPageUrl": "https://health.docusign.com/status"
    },
    "updates": [
      {
        "id": "update_docusign_34b70a2cce7a54a08f7e4147a82fd521_a493f4b2e4e515aff87ae173462adf02",
        "status": "investigating",
        "body": "Docusign will be conducting maintenance for CLM Prod US S1 on Saturday 21st November 2026, from 6 PM UTC to 9 PM UTC.\n\nDuring the maintenance window, some product functions might be briefly unavailable for up to 10 minutes, including:\n\n-   UI previews\n    \n-   Workflow steps\n    \n-   Standard attributions\n    \n-   Party agreement\n    \n\nUsers might also encounter slower response times in the user interface during the window. Workflow processing will continue to function as expected during the maintenance window.\n\nPlease contact [Docusign Support](https://support.docusign.com/s/?language=en_US) if you have any questions or concerns, and check back here for any updates regarding the schedule.",
        "createdAt": "2026-11-11T21:41:00+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}