{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T11:11:59.449Z"
  },
  "data": {
    "id": "incident_statuspage_docusign_xt895drl78j1",
    "slug": "docusign-issues-utilising-86-country-code-for-sending-envelopes-and-phone-2026-05-28-5drl78j1",
    "title": "Issues utilising +86 country code for sending envelopes and phone authentication (Incident 4968)",
    "summary": "Issues utilising +86 country code for sending envelopes and phone authentication (Incident 4968)",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-28T14:51:59.323+00:00",
    "updatedAt": "2026-05-28T16:29:35.32+00:00",
    "resolvedAt": "2026-05-28T16:29:35.307+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/docusign-issues-utilising-86-country-code-for-sending-envelopes-and-phone-2026-05-28-5drl78j1",
      "api": "/api/v1/incidents/docusign-issues-utilising-86-country-code-for-sending-envelopes-and-phone-2026-05-28-5drl78j1",
      "providerHtml": "/providers/docusign"
    },
    "impactSummary": "Docusign reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-07-13T11:10:17.412+00:00",
      "officialUrl": "https://status.docusign.com",
      "statusPageUrl": "https://status.docusign.com"
    },
    "updates": [
      {
        "id": "update_statuspage_docusign_xt895drl78j1_l8k2dtcz8wg8",
        "status": "identified",
        "body": "Customers attempting to send an envelope or use SMS/Phone Authentication for Envelopes utilising a +86 will experience errors during this process. Engineering teams have been engaged and triage is underway.",
        "createdAt": "2026-05-28T14:51:59.596+00:00"
      },
      {
        "id": "update_statuspage_docusign_xt895drl78j1_dlp5wx8n2n23",
        "status": "identified",
        "body": "Engineers have identified the root cause and are executing a fix.",
        "createdAt": "2026-05-28T15:50:14.393+00:00"
      },
      {
        "id": "update_statuspage_docusign_xt895drl78j1_575z1xg2gcvz",
        "status": "resolved",
        "body": "The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.",
        "createdAt": "2026-05-28T16:29:35.307+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}