{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
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    "generatedAt": "2026-07-13T11:21:22.105Z"
  },
  "data": {
    "id": "incident_statuspage_docusign_fy2b77p3vptz",
    "slug": "docusign-issues-in-uat-and-demo-s1-when-attempting-to-complete-tasks-in-task-2026-03-27-77p3vptz",
    "title": "Issues in UAT and DEMO S1 when attempting to complete tasks in task groups (Incident 4591)",
    "summary": "Issues in UAT and DEMO S1 when attempting to complete tasks in task groups (Incident 4591)",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-03-27T23:33:26+00:00",
    "updatedAt": "2026-03-27T23:42:10.878+00:00",
    "resolvedAt": "2026-03-27T23:33:26+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/docusign-issues-in-uat-and-demo-s1-when-attempting-to-complete-tasks-in-task-2026-03-27-77p3vptz",
      "api": "/api/v1/incidents/docusign-issues-in-uat-and-demo-s1-when-attempting-to-complete-tasks-in-task-2026-03-27-77p3vptz",
      "providerHtml": "/providers/docusign"
    },
    "impactSummary": "Docusign reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-07-13T11:15:04.516+00:00",
      "officialUrl": "https://status.docusign.com",
      "statusPageUrl": "https://status.docusign.com"
    },
    "updates": [
      {
        "id": "update_statuspage_docusign_fy2b77p3vptz_jw44r83ls39c",
        "status": "investigating",
        "body": "Due to a recently identified issue in our UAT environments, tasks may be routed incorrectly, leading to failures. Our team is actively working on identifying the root cause and mitigating it, and we will keep you updated as progress is made. Please note that any workflows and tasks on your Production environment should not be affected, and will still be executed normally.",
        "createdAt": "2026-03-27T12:41:54.183+00:00"
      },
      {
        "id": "update_statuspage_docusign_fy2b77p3vptz_m9tptx14l1z6",
        "status": "investigating",
        "body": "More engineering teams have been engaged to triage this error and investigation is continuing.",
        "createdAt": "2026-03-27T14:26:23.201+00:00"
      },
      {
        "id": "update_statuspage_docusign_fy2b77p3vptz_nqt9k6t02qrl",
        "status": "identified",
        "body": "A potential cause has been identified, engineering teams are reproducing the issue and reviewing telemetry before applying a fix.",
        "createdAt": "2026-03-27T14:59:52.152+00:00"
      },
      {
        "id": "update_statuspage_docusign_fy2b77p3vptz_3dcvvndvvcm6",
        "status": "identified",
        "body": "Engineers are continuing to triage and develop a fix to the identified issue.",
        "createdAt": "2026-03-27T15:42:30.38+00:00"
      },
      {
        "id": "update_statuspage_docusign_fy2b77p3vptz_qzlvzp45147z",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-03-27T16:21:26.516+00:00"
      },
      {
        "id": "update_statuspage_docusign_fy2b77p3vptz_zz3zdnf2hj1m",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-03-27T17:22:15.071+00:00"
      },
      {
        "id": "update_statuspage_docusign_fy2b77p3vptz_v72wyv2vqgsg",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-03-27T21:00:37.551+00:00"
      },
      {
        "id": "update_statuspage_docusign_fy2b77p3vptz_8hhtdj6wyz3g",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-03-27T22:39:13.498+00:00"
      },
      {
        "id": "update_statuspage_docusign_fy2b77p3vptz_216r8bjypc5b",
        "status": "resolved",
        "body": "The incident has been resolved.  Incident duration and timelines are subject to revision pending the results of any related investigation.\n\nCustomers may have experienced issues from 2026-03-27 12:32 AM UTC until 2026-03-27 11:30 PM UTC",
        "createdAt": "2026-03-27T23:33:26.607+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}