{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-12T13:05:03.491Z"
  },
  "data": {
    "id": "incident_statuspage_docusign_5n1n2wbbh3dg",
    "slug": "docusign-intermittent-issues-with-delivery-of-e-mail-notifications-incident-5326-2026-07-07",
    "title": "Intermittent Issues With Delivery of e-mail Notifications (Incident 5326)",
    "summary": "Intermittent Issues With Delivery of e-mail Notifications (Incident 5326)",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-07-07T15:31:19.189+00:00",
    "updatedAt": "2026-07-07T16:48:15.114+00:00",
    "resolvedAt": "2026-07-07T16:48:15.072+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/docusign-intermittent-issues-with-delivery-of-e-mail-notifications-incident-5326-2026-07-07",
      "api": "/api/v1/incidents/docusign-intermittent-issues-with-delivery-of-e-mail-notifications-incident-5326-2026-07-07",
      "providerHtml": "/providers/docusign",
      "alerts": "https://outagedeck.com/account?stack=docusign&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Docusign reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-10-12T12:55:08.18+00:00",
      "stale": false,
      "officialUrl": "https://health.docusign.com/status",
      "statusPageUrl": "https://health.docusign.com/status"
    },
    "updates": [
      {
        "id": "update_statuspage_docusign_5n1n2wbbh3dg_kn7td0vk0mgy",
        "status": "identified",
        "body": "A subset of customers may experience intermittent failures of email notifications upon sending of envelopes. To mitigate this customers can log into their DocuSign account and access the envelope directly. Engineering teams have identified the issue and are currently working to resolve this issue.",
        "createdAt": "2026-07-07T15:31:19.79+00:00"
      },
      {
        "id": "update_statuspage_docusign_5n1n2wbbh3dg_44nnpz953pwj",
        "status": "resolved",
        "body": "The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.",
        "createdAt": "2026-07-07T16:48:15.072+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}