{
  "meta": {
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        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
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      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
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    "generatedAt": "2026-11-12T17:18:53.517Z"
  },
  "data": {
    "id": "incident_docusign_e615c473d6ed5803973ed91c9a57a177",
    "slug": "docusign-esign-us-delays-in-new-agreements-appearing-in-agreement-manager-2026-11-11-9a57a177",
    "title": "eSign US: Delays in new agreements appearing in Agreement Manager (Incident 6214)",
    "summary": "eSign US: Delays in new agreements appearing in Agreement Manager (Incident 6214)",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-11T21:02:17.924256+00:00",
    "updatedAt": "2026-11-11T22:41:06.881977+00:00",
    "resolvedAt": "2026-11-11T22:41:06.862505+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/docusign-esign-us-delays-in-new-agreements-appearing-in-agreement-manager-2026-11-11-9a57a177",
      "api": "/api/v1/incidents/docusign-esign-us-delays-in-new-agreements-appearing-in-agreement-manager-2026-11-11-9a57a177",
      "providerHtml": "/providers/docusign",
      "alerts": "https://outagedeck.com/account?stack=docusign&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Docusign reported an incident with no component availability impact affecting the platform.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-11-12T17:10:12.846+00:00",
      "stale": false,
      "officialUrl": "https://health.docusign.com/status",
      "statusPageUrl": "https://health.docusign.com/status"
    },
    "updates": [
      {
        "id": "update_docusign_e615c473d6ed5803973ed91c9a57a177_9655b555d3858e1cfdf67c5fe79d73ab",
        "status": "investigating",
        "body": "We are actively investigating this issue.",
        "createdAt": "2026-11-11T21:02:17.924256+00:00"
      },
      {
        "id": "update_docusign_e615c473d6ed5803973ed91c9a57a177_6ca029719591175917fe4517e0a32872",
        "status": "identified",
        "body": "We have identified the issue and a fix is being implemented.",
        "createdAt": "2026-11-11T21:10:12.249184+00:00"
      },
      {
        "id": "update_docusign_e615c473d6ed5803973ed91c9a57a177_1dc086649fe73be5c0c2688b7b56e08e",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-11-11T21:32:51.535474+00:00"
      },
      {
        "id": "update_docusign_e615c473d6ed5803973ed91c9a57a177_7657588f96891f3a84743f2a87f648d3",
        "status": "monitoring",
        "body": "Teams are continuing to monitor post fix implementation for signs of full recovery.",
        "createdAt": "2026-11-11T22:03:21.505176+00:00"
      },
      {
        "id": "update_docusign_e615c473d6ed5803973ed91c9a57a177_4c3cf27d5647c996a913bcc86c07a063",
        "status": "resolved",
        "body": "The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may have experienced slowness or failures from 2026-11-11 08:20 PM UTC until 2026-11-11 10:03 PM UTC.",
        "createdAt": "2026-11-11T22:41:06.862505+00:00"
      }
    ],
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}