{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-16T16:20:41.409Z"
  },
  "data": {
    "id": "incident_docusign_6ce489d2c2942407dcd298324c44c91c",
    "slug": "docusign-errors-for-templates-reports-envelope-preparation-and-other-features-2026-10-16-4c44c91c",
    "title": "Errors for templates, reports, envelope preparation and other features (Incident 5994)",
    "summary": "Errors for templates, reports, envelope preparation and other features (Incident 5994)",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-16T07:13:00+00:00",
    "updatedAt": "2026-10-16T07:17:16.412005+00:00",
    "resolvedAt": "2026-10-16T07:13:00+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [
      {
        "slug": "docusign-esignature",
        "name": "eSignature"
      }
    ],
    "links": {
      "html": "/incidents/docusign-errors-for-templates-reports-envelope-preparation-and-other-features-2026-10-16-4c44c91c",
      "api": "/api/v1/incidents/docusign-errors-for-templates-reports-envelope-preparation-and-other-features-2026-10-16-4c44c91c",
      "providerHtml": "/providers/docusign",
      "alerts": "https://outagedeck.com/account?stack=docusign&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Docusign reported performance degradation affecting eSignature / AU.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-10-16T16:10:14.184+00:00",
      "stale": false,
      "officialUrl": "https://health.docusign.com/status",
      "statusPageUrl": "https://health.docusign.com/status"
    },
    "updates": [
      {
        "id": "update_docusign_6ce489d2c2942407dcd298324c44c91c_35565c7450e505e1cffa2c2e4bd6e9e9",
        "status": "resolved",
        "body": "The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. \n\nCustomers may have seen errors when using and managing templates, reports, envelope preparation and other features from 2026-10-16 06:08 AM UTC until 2026-10-16 06:40 AM UTC.",
        "createdAt": "2026-10-16T07:13:00+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}