{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-02T23:59:08.547Z"
  },
  "data": {
    "id": "incident_docusign_20a09f1cfb8c639355e8f7e25832e925",
    "slug": "docusign-customers-may-experience-intermittent-disruption-logging-in-and-using-2026-10-02-5832e925",
    "title": "Customers may experience intermittent disruption logging in and using services (Incident 5888)",
    "summary": "Customers may experience intermittent disruption logging in and using services (Incident 5888)",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-02T14:19:09.278207+00:00",
    "updatedAt": "2026-10-02T16:13:48.392373+00:00",
    "resolvedAt": "2026-10-02T16:13:48.391427+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [
      {
        "slug": "docusign-clm",
        "name": "CLM & Rooms"
      }
    ],
    "links": {
      "html": "/incidents/docusign-customers-may-experience-intermittent-disruption-logging-in-and-using-2026-10-02-5832e925",
      "api": "/api/v1/incidents/docusign-customers-may-experience-intermittent-disruption-logging-in-and-using-2026-10-02-5832e925",
      "providerHtml": "/providers/docusign",
      "alerts": "https://outagedeck.com/account?stack=docusign&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Docusign reported performance degradation affecting CLM / US13.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-10-02T23:55:05.226+00:00",
      "stale": false,
      "officialUrl": "https://health.docusign.com/status",
      "statusPageUrl": "https://health.docusign.com/status"
    },
    "updates": [
      {
        "id": "update_docusign_20a09f1cfb8c639355e8f7e25832e925_abe2c6b46a9a88bfdd1540a76eeee97d",
        "status": "investigating",
        "body": "We are investigating the issue.",
        "createdAt": "2026-10-02T14:19:09.278207+00:00"
      },
      {
        "id": "update_docusign_20a09f1cfb8c639355e8f7e25832e925_47eff8c4b427b2754b794d44fd7219d4",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-10-02T16:13:31.818022+00:00"
      },
      {
        "id": "update_docusign_20a09f1cfb8c639355e8f7e25832e925_c7a9ba11aa116058eadcb65ccb5171c4",
        "status": "resolved",
        "body": "The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.",
        "createdAt": "2026-10-02T16:13:48.391427+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}