{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T12:18:00.246Z"
  },
  "data": {
    "id": "incident_statuspage_docusign_fbcpsr2j90zn",
    "slug": "docusign-customers-may-experience-errors-with-sending-and-signing-in-na3-2026-06-29-sr2j90zn",
    "title": "Customers may experience errors with Sending and Signing in NA3 (Incident 5247)",
    "summary": "Customers may experience errors with Sending and Signing in NA3 (Incident 5247)",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-06-29T21:32:53.443+00:00",
    "updatedAt": "2026-06-29T22:00:25.018+00:00",
    "resolvedAt": "2026-06-29T22:00:24.985+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/docusign-customers-may-experience-errors-with-sending-and-signing-in-na3-2026-06-29-sr2j90zn",
      "api": "/api/v1/incidents/docusign-customers-may-experience-errors-with-sending-and-signing-in-na3-2026-06-29-sr2j90zn",
      "providerHtml": "/providers/docusign"
    },
    "impactSummary": "Docusign reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-07-13T12:15:03.073+00:00",
      "officialUrl": "https://status.docusign.com",
      "statusPageUrl": "https://status.docusign.com"
    },
    "updates": [
      {
        "id": "update_statuspage_docusign_fbcpsr2j90zn_5j3lj9jbsf65",
        "status": "investigating",
        "body": "We are actively investigating this issue.",
        "createdAt": "2026-06-29T21:32:53.638+00:00"
      },
      {
        "id": "update_statuspage_docusign_fbcpsr2j90zn_3gnl4t04dntr",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-29T21:34:04.032+00:00"
      },
      {
        "id": "update_statuspage_docusign_fbcpsr2j90zn_tqzzc84qq3vt",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-06-29T21:34:44.128+00:00"
      },
      {
        "id": "update_statuspage_docusign_fbcpsr2j90zn_12zphmcpylgl",
        "status": "resolved",
        "body": "The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.",
        "createdAt": "2026-06-29T22:00:24.985+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}