{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-25T00:05:10.249Z"
  },
  "data": {
    "id": "incident_statuspage_docusign_bkqv162qxlk5",
    "slug": "docusign-customers-in-au-may-experience-errors-or-delays-when-logging-in-sending-2026-07-23-162qxlk5",
    "title": "Customers in AU/JP may experience errors or delays when logging in, sending, or signing envelopes (Incident 5409)",
    "summary": "Customers in AU/JP may experience errors or delays when logging in, sending, or signing envelopes (Incident 5409)",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-23T20:59:28.298+00:00",
    "updatedAt": "2026-07-23T22:30:34.362+00:00",
    "resolvedAt": "2026-07-23T22:30:34.35+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/docusign-customers-in-au-may-experience-errors-or-delays-when-logging-in-sending-2026-07-23-162qxlk5",
      "api": "/api/v1/incidents/docusign-customers-in-au-may-experience-errors-or-delays-when-logging-in-sending-2026-07-23-162qxlk5",
      "providerHtml": "/providers/docusign"
    },
    "impactSummary": "Docusign reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-07-25T00:00:07.348+00:00",
      "officialUrl": "https://status.docusign.com",
      "statusPageUrl": "https://status.docusign.com"
    },
    "updates": [
      {
        "id": "update_statuspage_docusign_bkqv162qxlk5_gzk2597s35p2",
        "status": "investigating",
        "body": "We are actively investigating this issue.",
        "createdAt": "2026-07-23T20:59:28.378+00:00"
      },
      {
        "id": "update_statuspage_docusign_bkqv162qxlk5_l1ncxqf5zm0h",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-07-23T21:07:08.613+00:00"
      },
      {
        "id": "update_statuspage_docusign_bkqv162qxlk5_ltz41fxjzb27",
        "status": "investigating",
        "body": "AU and JP are stable at present. Teams are continuing to investigate the issue.",
        "createdAt": "2026-07-23T21:45:38.406+00:00"
      },
      {
        "id": "update_statuspage_docusign_bkqv162qxlk5_jwwppfd0n4h3",
        "status": "resolved",
        "body": "The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.",
        "createdAt": "2026-07-23T22:30:34.35+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}