{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-07T02:56:47.433Z"
  },
  "data": {
    "id": "incident_statuspage_digitalocean_2wql4f4sb13r",
    "slug": "digitalocean-account-registration-droplets-and-related-services-2026-08-08",
    "title": "Account Registration, Droplets, and Related Services",
    "summary": "Account Registration, Droplets, and Related Services",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-08-08T18:57:49.203+00:00",
    "updatedAt": "2026-08-09T01:01:02.747+00:00",
    "resolvedAt": "2026-08-09T01:01:02.727+00:00",
    "provider": {
      "slug": "digitalocean",
      "name": "DigitalOcean"
    },
    "affectedServices": [
      {
        "slug": "digitalocean-droplets",
        "name": "Droplets"
      },
      {
        "slug": "digitalocean-managed-databases",
        "name": "Managed Databases"
      }
    ],
    "links": {
      "html": "/incidents/digitalocean-account-registration-droplets-and-related-services-2026-08-08",
      "api": "/api/v1/incidents/digitalocean-account-registration-droplets-and-related-services-2026-08-08",
      "providerHtml": "/providers/digitalocean",
      "alerts": "https://outagedeck.com/account?stack=digitalocean&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "DigitalOcean reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_digitalocean_status",
      "kind": "official_api",
      "name": "DigitalOcean Status",
      "checkedAt": "2026-11-07T02:50:09.03+00:00",
      "stale": false,
      "officialUrl": "http://status.digitalocean.com",
      "statusPageUrl": "http://status.digitalocean.com"
    },
    "updates": [
      {
        "id": "update_statuspage_digitalocean_2wql4f4sb13r_p0xkncf9m0sj",
        "status": "investigating",
        "body": "Our Engineering team is currently investigating reports of an issue affecting new account registration, Reserved IPs, Snapshots, Droplets and Droplet-based services across multiple regions.\n\nDuring this time, customers may be unable to create new accounts, create Droplets, allocate Reserved IPs, or perform Automated Backups and Snapshots operations. Droplet Autoscale scaling operations and DOKS cluster operations are also affected.\n\nOur Engineering team is actively investigating the issue and we will provide another update as soon as more information becomes available.",
        "createdAt": "2026-08-08T18:57:49.436+00:00"
      },
      {
        "id": "update_statuspage_digitalocean_2wql4f4sb13r_6bmbdlqdxh2x",
        "status": "investigating",
        "body": "Our Engineering team is continuing to investigate reports of an issue affecting new account registration, Reserved IPs, Snapshots, Droplets and Droplet-based services across multiple regions.\n\nDuring this time, customers may be unable to create new accounts, create Droplets, allocate Reserved IPs, or perform Automated Backups and Snapshots operations. Droplet Autoscale scaling operations and DOKS cluster operations are also affected.\n\nFurther investigation has found that GenAI services are also affected due to this issue, customers may also be unable to access the Droplet console, and Database clusters may be stuck in a \"Creating\" state.\n\nOur Engineering team is actively investigating the issue and we will provide another update as soon as more information becomes available.",
        "createdAt": "2026-08-08T19:38:23.11+00:00"
      },
      {
        "id": "update_statuspage_digitalocean_2wql4f4sb13r_s58r6xq832gd",
        "status": "identified",
        "body": "Our Engineering team has identified the root cause of the issue affecting new account registration, Droplets, Reserved IPs, Snapshots, and DOKS clusters across multiple regions.\n\nCustomers may experience the following:\n\nUnable to create new accounts\nUnable to create Droplets\nUnable to allocate Reserved IPs\nFailures with Automated Backups and Snapshots operations\nDroplet Autoscale scaling operations not working as expected\nDOKS cluster operations failing\nGenAI services impacted\nUnable to access the Droplet console\nDatabase clusters stuck in a \"Creating\" state\n\nOur Engineering team is working on implementing a fix and we will provide another update as soon as more information becomes available.",
        "createdAt": "2026-08-08T20:02:35.558+00:00"
      },
      {
        "id": "update_statuspage_digitalocean_2wql4f4sb13r_1kkh78lppbg8",
        "status": "identified",
        "body": "Our Engineering team continues to work on implementing and rolling out a fix for the issue affecting multiple services across multiple regions, including new account registration, Droplets, Reserved IPs, Automated Backups and Snapshots, Droplet Autoscale, DOKS clusters, GenAI services, the Droplet console, and Database cluster creation.\n\nCustomers may continue to experience the previously reported service disruptions while remediation efforts remain in progress. We will provide another update as soon as more information becomes available.",
        "createdAt": "2026-08-08T22:02:55.126+00:00"
      },
      {
        "id": "update_statuspage_digitalocean_2wql4f4sb13r_jlppym28g0bl",
        "status": "monitoring",
        "body": "Our Engineering team has implemented a fix for the issue affecting new account registration, Droplets, Reserved IPs, Snapshots, and DOKS clusters across multiple regions, and is currently monitoring the situation. At this time, customers should no longer experience errors with:\n\nNew account registration\nDroplet creation\nReserved IP allocation\nAutomated Backups and Snapshots operations\nDroplet Autoscale scaling operations\nDOKS cluster operations\nGenAI services\nAccess to the Droplet console\nDatabase cluster creation\n\nWe will continue to monitor the situation to ensure that all services are stable and functioning as expected. We will post an update as soon as the issue is fully resolved.",
        "createdAt": "2026-08-09T00:31:29.265+00:00"
      },
      {
        "id": "update_statuspage_digitalocean_2wql4f4sb13r_dqbxkd3gl0cm",
        "status": "resolved",
        "body": "Our Engineering team confirms the full resolution of the issue affecting all impacted services, including new account registration, Droplet Creation, Reserved IPs, Automated Backups and Snapshots, Droplet Autoscale, DOKS clusters, GenAI services, the Droplet Console, and Database cluster creation.\n\nWe apologize for the inconvenience. If you continue to experience any issues, please open a support ticket from within your account.",
        "createdAt": "2026-08-09T01:01:02.727+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
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}