{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-04T22:17:53.904Z"
  },
  "data": {
    "id": "incident_statuspage_dialpad_w4bwxydgz392",
    "slug": "dialpad-investigating-degraded-calling-performance-2026-09-03",
    "title": "Investigating degraded calling performance for some EU numbers and destinations",
    "summary": "Investigating degraded calling performance for some EU numbers and destinations",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-09-03T09:54:18.974+00:00",
    "updatedAt": "2026-09-03T10:36:28.84+00:00",
    "resolvedAt": "2026-09-03T10:36:28.823+00:00",
    "provider": {
      "slug": "dialpad",
      "name": "Dialpad"
    },
    "affectedServices": [
      {
        "slug": "dialpad-app",
        "name": "App & Meetings"
      },
      {
        "slug": "dialpad-calling",
        "name": "Calling"
      }
    ],
    "links": {
      "html": "/incidents/dialpad-investigating-degraded-calling-performance-2026-09-03",
      "api": "/api/v1/incidents/dialpad-investigating-degraded-calling-performance-2026-09-03",
      "providerHtml": "/providers/dialpad",
      "alerts": "https://outagedeck.com/account?stack=dialpad&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Dialpad reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_dialpad_status",
      "kind": "official_api",
      "name": "Dialpad Status",
      "checkedAt": "2026-09-04T22:15:03.336+00:00",
      "officialUrl": "https://status.dialpad.com",
      "statusPageUrl": "https://status.dialpad.com"
    },
    "updates": [
      {
        "id": "update_statuspage_dialpad_w4bwxydgz392_9rg8rl2bflq4",
        "status": "investigating",
        "body": "We are currently investigating this issue.",
        "createdAt": "2026-09-03T09:54:19.145+00:00"
      },
      {
        "id": "update_statuspage_dialpad_w4bwxydgz392_q1fjz62zmh1j",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-09-03T10:06:18.064+00:00"
      },
      {
        "id": "update_statuspage_dialpad_w4bwxydgz392_xkhw426kc3wr",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-09-03T10:12:18.296+00:00"
      },
      {
        "id": "update_statuspage_dialpad_w4bwxydgz392_8fxn6qsh1015",
        "status": "identified",
        "body": "The issue has been identified with a telephony carrier. Outbound calling has been routed around the problematic carrier, but inbound calls could still be impacted.",
        "createdAt": "2026-09-03T10:19:42.629+00:00"
      },
      {
        "id": "update_statuspage_dialpad_w4bwxydgz392_8ft619d8sv5x",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-09-03T10:27:01.897+00:00"
      },
      {
        "id": "update_statuspage_dialpad_w4bwxydgz392_gy4b838xksgj",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-09-03T10:36:28.823+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}