{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-07T20:01:30.664Z"},"data":{"id":"incident_statuspage_confluence_d9dmvhzl0lx4","slug":"confluence-reliability-issues-with-jira-and-confluence-2026-07-06","title":"Reliability issues with Jira and Confluence","summary":"Reliability issues with Jira and Confluence","status":"resolved","severity":"critical","startedAt":"2026-07-06T09:23:39.444+00:00","updatedAt":"2026-07-06T13:04:02.076+00:00","resolvedAt":"2026-07-06T13:04:02.024+00:00","provider":{"slug":"confluence","name":"Confluence"},"affectedServices":[{"slug":"confluence-authentication","name":"Authentication & Administration"},{"slug":"confluence-automation","name":"Automations & Notifications"},{"slug":"confluence-content","name":"Content & Editing"}],"links":{"html":"/incidents/confluence-reliability-issues-with-jira-and-confluence-2026-07-06","api":"/api/v1/incidents/confluence-reliability-issues-with-jira-and-confluence-2026-07-06","providerHtml":"/providers/confluence"},"impactSummary":"Confluence reported a critical event for the affected tracked services.","source":{"id":"source_confluence_status","kind":"official_api","name":"Confluence Status","checkedAt":"2026-07-07T20:00:24.86+00:00","officialUrl":"https://confluence.status.atlassian.com","statusPageUrl":"https://confluence.status.atlassian.com"},"updates":[{"id":"update_statuspage_confluence_d9dmvhzl0lx4_lp3b286t9gfw","status":"investigating","body":"We are investigating issues affecting your services. \n\nWe are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.","createdAt":"2026-07-06T09:23:39.709+00:00"},{"id":"update_statuspage_confluence_d9dmvhzl0lx4_zlqqbydntwy1","status":"monitoring","body":"We have successfully applied the fix and are seeing recovery. Automation capabilities are being restored and should operate normally going forward. Data processing requests submitted during the outage period were not completed due to service unavailability. \n\nWe continue to monitor the situation and expect full recovery within the next hour. We will provide additional updates in the next one hour or sooner.","createdAt":"2026-07-06T10:04:42.182+00:00"},{"id":"update_statuspage_confluence_d9dmvhzl0lx4_bm4h4bw33xxz","status":"investigating","body":"We are still seeing some issues with user-search, user-picker and assets across with the EU-Region.\n\nWe continue to investigate the situation and will provide additional updates in the next one hour or sooner.","createdAt":"2026-07-06T11:46:19.044+00:00"},{"id":"update_statuspage_confluence_d9dmvhzl0lx4_q4qfpnbgf8pb","status":"monitoring","body":"We have applied the fix to mitigate the issue and are seeing recovery.\n\nWe continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier.","createdAt":"2026-07-06T12:25:51.856+00:00"},{"id":"update_statuspage_confluence_d9dmvhzl0lx4_7fffd38c9jpk","status":"resolved","body":"On July 6th 2026, between 06:51 UTC to 09:39 UTC some users may have experienced issues related Automation, and  between 08:10 UTC to 11:50 UTC some users may have experienced issues related to user-search, user-picker and assets in the EU-Region.\n\nThe issues have now been resolved and the services are operating normally for all the customers.","createdAt":"2026-07-06T13:04:02.024+00:00"}],"access":{"plan":"public","keyed":false}}}